Introducing Our New Mobile App and Self-Checkin Feature!

Posted 30 days by Member Splash

Member Splash

Our Mobile App is Here!
The Member Splash Development team has been hard at work building out a few big, new projects this Summer! We’re happy to announce that our Mobile App has been released! The first feature we’re making available through the app is a Self-Checkin system. Members will be able to check in right from the app, alleviating long lines at the front desk and allowing members quick access to the club.
Club admins can access and enable the Self-Checkin setting from The Front Desk > Checkin > Settings screen. You’ll now see a setting called “Enable Self-Check-in.” You’ll also see that you can set a grace period for members meaning that they will have a specified amount of time to arrive at the pool after checking in through the app. For more information, please see this article: Self Checkin For Admins
Installing new Member Splash app is quick and easy. Please follow these instructions: How to Install the Member Splash App on a Mobile Device. Once you have installed the app, we have another article that will walk you through logging in: How to log in to the Member Splash App.
For your members, they will want to install the Member Splash app too and follow the instructions provided in the articles above for installing and logging into their app. Please feel free to share our articles with your members. We’ve also written an article on using the app from the member perspective: Self Checkin For Members.
If you have any questions, please feel free to reach out to the Support team via the ticketing system:
 If you have new ideas for enhancements or new features for the app (or any other part of the platform), please send them our way! They can be submitted to our Request A Feature a New Feature or Enhancement form.
As our capabilities continue to expand, you and your members will have access to new development capabilities that we know you’ll be excited for!

Check-in Screens have a new streamlined look
 You’ll also notice that the check-in screen has a new look! When member information is displayed on the check-in screen, you’ll see that the most pertinent member data still appears right in their listing, but we’ve added a hamburger menu (the 3 vertical dots) on the right-hand side of the listing. That menu provides more member information in the event that the front desk staff needs to find an emergency contact or other information.

 clicking on 3 vertical dots (hamburger menu) with expanded information


Creating POS Orders and Billing Members
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 7 Buckman Way, Ladera Ranch, CA 92694


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