Announcing The Splash Forums! A One-Stop-Shop Resource for our Customers!
by Member Splash
Our NEW Splash Community!
In an effort to make our SUPPORT even better for YOU and your CLUB, we have created The Splash Community which not only allows you to continue to browse Solution Articles, submit Support Tickets, and watch Training Videos, we have also just launched the Splash Forums!
We created the forums as a one-stop-shop for our customers to see the latest news on releases, find archived newsletters, view our Facebook webinar and Q&A session recordings and even enter new feature requests. Feature requests and enhancements that were previously submitted to our form have already been logged for consideration. So you will not need to re-submit your requests.
You’ll also see a new forum category called Community Tips. Here, we invite our customers to add helpful hints and tips for fellow pools admin - we Member Splash teammates will even add suggestions for using the platform. The new forums can be accessed from ourSupport page at Membersplash.com.
Most of our forums can be viewed without creating an account and logging into the site. We do recommend that you create an account if you haven’t done so yet, as we may add new items that we only want to share with our current clients.
Creating an account is really easy. You’ll find a Login/Sign-up portal at the top of the new Support page. If you have not created an account yet, go ahead and create one - you’ll enter your name and email address in the portal:
If you have ever sent in a ticket to the Support team, the system has already created an account for you using the email address you used when sending in the ticket. The system created a password for you as well, but if you do not have it handy, just click the “Forgot your password?” link below our social media links to reset it. If you are unsure as to whether or not you have account, just click the Login tab and enter your credentials there and reset your password.
We will continue to post releases and other big news items here in our bi-monthly newsletters and on our Facebook group page, but we plan to use the forums as a central location for all things Member Splash. The goal is to have one access point for platform news so that our customers don’t have to check multiple locations for the latest news and updates.