As part of your club’s set up process we have created a MailChimp account for sending bulk emails to your membership. Our experience is that club’s email data runs the gamut from non-existent to fairly comprehensive. Our recommendation to clubs is that you send an initial email to your members letting them know about the new site and how to access their accounts. Since MailChimp tracks opens and bounces you can then generate a list of members who either don’t have an email address on file or didn’t get or read the email and follow up with a paper mailing.


You might want to use the provided sample as the basis of your initial email. It uses merge tags which get replaced with actual member data. The format for merge tags is *|TAG|*.



An introductory email to your members might look something like this:


Dear *|FNAME|* *|LNAME|*,


OUR CLUB NAME is pleased to announce that we are launching a new website and online membership management system. As part of the pre-launch process we have worked hard to clean our records and import all of your existing account data into the new system. Due to differences in formatting and how information is stored there will be some records that are incomplete or need to be adjusted. We ask that when you first log into the new system you please take a moment to verify all of your account information and make any corrections needed. If you have any questions or need assistance with any changes please contact us at email of contact person.


To log into your new account please complete the following steps:

1. Go to http://cluburl.com and click on the Member Login link at the top of the page.

2. The username for your account is *|LOGIN|*

3. The default password for your account is default password. *IMPORTANT: You will see a reminder when you log in that you are using the default password. Please take a moment to update it to something secure and be sure to store that password somewhere. If you ever lose your password you can use the password reset link, but this requires a valid email address on file. You can store one email address per adult member by clicking Edit next to their name on the account management screen.



or 


Welcome to the 2020 Season!

It may feel cold outside but your <insert name here> is thinking warm and already planning for the summer 2020 season.   We are excited to announce that with this renewal campaign we are also launching a new membership management system that will allow you to pay your membership, buy guest passes as well as have the front gate staff check you and your guests in quickly at the front gate among many other benefits.  

As part of the pre-launch process, we have worked hard to clean our records and import all of your existing account data into the new system.  We ask that when you first log into the new system to secure and pay your membership spot, please take a moment to verify all of your account information and make any corrections needed.  If you have any questions or need assistance with any changes please contact us at <insert name here>

To log into your new account please complete the following steps:

1. Go to <insert URL here> and click on the Member Login link at the top of the page.

2. The username for your account is *|LOGIN|*. The default password for your account is <insert default pw here, which is found in members splash settings/account settings/>.  *IMPORTANT: You will see a reminder when you log in that you are using the default password.  Please take a moment to update it to something secure and be sure to store that password somewhere. If you ever lose your password you can use the password reset link, but this requires a valid email address on file. You can store one email address per adult member by clicking the edit icon next to their name on the account management screen.

3. Add and delete members. To do so, click the "+" sign and add any members needed. If you need to delete a member, click on the trashcan icon next to each member and delete. Please remember, all members must have the same permanent address.
4. Edit all info for each member. To do so, click on the pencil icon next to each member's name and edit phone, email, gender, member type and/or date of birth.
5. Upload a face shot of each individual in your family membership under their name.   To do so, click on Manage Account, Account Details, add each photo by clicking on the camera icon after each member's name.  Please use a close up headshot or cropped face photo.
6. Add emergency contact info. To do so, click on the red pencil icon next to emergency contact info and add the correct info.

7. Please secure your 2020 summer family membership spot by making payment.   Please click on the BIG red banner at the top of your login page.  You have two ways to pay for your dues:

  • check
  • credit card

Once you have clicked on your dues payment and selected all family members, you will choose your method of payment and be taken to a second screen to check out.


If you are paying by check, please make sure you download and print the invoice you will see on the page.

If you paying by credit card, you will need to put your credit card number, expiration date and CVV in the fields provided.


* Note:  make sure you are using the address which is associated with your credit card


For questions regarding your membership and payment status,  please contact <insert name here>.

We look forward to seeing all of you in a few months at our favorite place to cool off and spend time with our friends!