If you want to test out a product that you’ve created, or if a user is having problems and you want to see what they see, you can use the “switch to” feature. Click on Members/List Accounts:
Hover over the email area of the user you want to switch to and you will see the Switch To. Click on that:
In the upper right hand corner you will see the user you are now logged in as. You can look at their payments, make a payment, etc.
Switch back to your admin id when you are done: