Connecting and Checking email

Modified on Fri, 15 Jul 2022 at 06:59 AM

Member Splash Premium clients have the option of using the Member Splash email servers with unlimited email accounts and forwarders. If your club is using this feature you can read how to manage the accounts Managing Email Accounts & Forwarders (Aliases)

Although you may connect your Member Splash email to Gmail, Outlook, Yahoo and others, we can only offer support on the default setup through Roundcube.

Checking Email using Roundcube

What is Roundcube?

Every Premium account comes enabled with Webmail by Roundcube. Webmail is where your email accounts are kept. To access any of the email address accounts you create through Member Splash, you will access the account inbox by visiting your custom email inbox in a desktop or mobile browser like this...

 (replace yourclub with your own club's domain name)

You will be prompted to enter your email address and password. The first time you log in you will be asked to choose a default webmail client (there is only one choice, Roundcube).

When going to the new url do NOT click the link, but copy and paste your URL (from above) into your browser and bookmark it! 

Information for the Advanced User

After you are logged in, scroll down to configuration settings. There are automatic scripts you can click on to set up email for specific Operating Systems.

Member Splash email accounts are set up with an auto-discover script that allows most email programs to connect and configure themselves automatically when you add a new account and enter your email address and password.

Finally, you will see manual settings. You can enter these into the email client of your choice if you can’t get it to otherwise connect.

Add an Account to an External Service

As stated earlier, Member Splash Support can only assist with Roundcube setups but you are free to connect to any email service provider. Here are a few common ones:

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