Many customers ask us "how can I take payment for a reservations?"   

We are planning on introducing 'paid' reservations to the current reservations system sometime after the spring of 2022. Until then there are a number of ways your club can take reservations and get a payment for it. In all cases it is a 2 step process.  The best result will be based on the clubs business process flow 

The business process flow below is optimal for most clubs because it involves the lease amount of work for a volunteer board member overseeing reservations. 

The real question is "how are you taking your reservations?" and based on that you have to decide how best to use the system. Every club is a bit different. 

1. The typical flow is for the pool admin to set up the reservations that must be paid in 1 facility groups (like Party Area or Paid Party Areas) 

2.  Then put a note in the custom email that says you have to pay by x date and direct them to where they need to go and pay. (This is in the Facility not the Facility Group)  
3.   To determine where and how they pay (via a product or a form).  (See When to use a Product versus a Form -


4. Then you have to compare what you are seeing in the  Reservations >> Reservations>> with the payment method you used. 

4a. If the payment method is a Products you can see that in the Transactions report 
4b. If the payment method is a Form you can see that in the Form Entries. 

Below are some additional resources for reservations. 

Reservations (Overview)  -

Reservations (Details)   -