Barcodes: Using Custom Barcodes for Check-in

Member Splash allows you to look up members by last name, account number, street address, or via barcode scanning.

Note: Custom barcodes must be imported during the onboarding process. If you would like to use custom barcodes, please tell your onboarding specialist during training.

To use custom barcodes (ones generated outside of Member Splash) go Member Splash Settings > Front Desk Settings and click the Custom Codes radio Button.

Then navigate to Membership > Accounts, select an account and then click on the member(s) to add or edit the barcode. If the custom barcode option is enabled, you will see a barcode field.

If you intend to use barcodes make sure that you have checked that search by option under Member Splash Settings -> Front Desk Options. You'll see Barcode listed as one of the fields you can use to look up members.

When barcode scanning is enabled it becomes the default Search Field on the check-in screen. You can switch to any other enabled search option, such as last name, in case a member doesn't have their card but after each check-in it will revert back to barcode.

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IMPORTANT: In order for a barcode scan to work the Search Term field MUST be active. You can easily tell as it will be highlighted in blue. The field is automatically selected when you load the check-in screen and after you complete each check-in. If you click elsewhere on the screen and it loses focus you will need to click back in that field before you can start scanning again.