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How to manage the Member Directory

How to turn on the online member directory and choose which accounts, members, and fields it shows.

The member directory lets your members list themselves and look up other members' contact info. You choose who's included and which details show.

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Turn on the member directory

  1. Click Settings in the top navigation bar and go to Members > Directory Settings.

  2. Check Enable Online Member Directory.

  3. Under Choose which account types are included and Choose which member types are included, check the types that should appear.

  4. Under Choose which member fields are included, check the details members can see: Email, Home Phone, Cell Phone, Work Phone, Address, Date of Birth or Member Type. First and last name always show.

  5. Save your changes.

💡 Members choose for themselves. A member only appears once they opt in under Account Settings in their member portal. If a member asks why they're missing, that's the first place to check.


What members see

Members can search the directory by last name. They only see the fields you turned on.


Turn off the directory

  1. Go to Settings > Members > Directory Settings.

  2. Uncheck Enable Online Member Directory and save. Members can no longer see the directory.

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