Your members can upload their own ID photos from their member dashboard, so your front desk doesn't have to take every picture. First choose what members are allowed to do, then share the steps below with your families.
Prefer to watch?
Let members upload photos
Go to Settings > Members > Account Settings.
Set Allow Members to Add New Pictures (for people who don't have a photo yet) to Yes, always or No.
Set Allow Members to Change Existing Pictures to Yes, always, Only outside the season dates, or No, never.
Save.
💡 Using "Only outside the season dates"? Set your Season Start Date and Season End Date in Settings > General Settings. Without them, this option works like No, never.
If changes aren't allowed, members see a short message explaining why instead of the upload button.
How members upload a photo
Feel free to copy these steps into a newsletter or email to your families.
Log in and go to Manage Account.
Click the three dots next to the family member's name.
Click Add Photo. (To remove a current photo, click the trash can.)
Click the pencil, then the arrow to choose a picture from your device.
Zoom or rotate until the face is centered, then click SUBMIT.
Click SUBMIT again to confirm. The photo now shows on the account.
The best ID photos are a close-up head shot of one person, not a family photo. Members with questions about their photo should contact your club.