Tracking Account Logins and Completed Tasks for HOA & Property Management Pools
Question: How can I tell which accounts have logged in and completed necessary steps, such as adding members or signing waivers?
Many HOA pools and property management organizations do not collect annual dues through Member Splash. Because of this, account payment status may not reliably indicate which members have logged in or updated their required information. To support these organizations, we’ve created a Logins Report that helps admins track account activity more effectively.
About the Logins Report
The Logins Report allows pool admins to see which accounts have logged into the system and when. This report is particularly useful for organizations that do not process dues through Member Splash but still need to ensure members have completed required tasks.
How to Access and Use the Logins Report
Navigate to the Report
Go to Membership >> Logins in the admin dashboard.Search and Filter
Filter by preselected date ranges.
Filter by account type.
Perform detailed searches by name, account number, or legacy number.
Export Data
Select all records—or a subset—to export.
Use the exported data to track and manage member activity as needed.
Customize Report Columns
Add additional columns of data to display the information most relevant to your organization.
Benefits of the Logins Report
Quickly see which members or residents have logged in.
Identify accounts that may need follow-up for missing waivers or required tasks.
Easily export and analyze data for reporting or administrative purposes.
Tip: Regularly reviewing the Logins Report helps ensure that all accounts are active and up to date, making pool and community management smoother for admins.
