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Member Splash Support Center

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Unable to Access Member Splash

Please open a ticket using the blue chat window on the bottom corner of this page

1 article

Onboarding Resources

Helpful information when onboarding

10 articles

Getting started

Start here for the best way to get started

26 articles

Video Training

Under Construction - Check Back Soon!

2 articles

MemberSplash V2

A fresh new look with more tools to make management easier than ever.

2 articles

Member Tools

Helpful articles to share with your membership

1 article

New Board Member Guide

Resources to help newly elected board members get up to speed with Member Splash.

3 articles

Admin Users & Roles

Administrative Users and User Roles' customization

6 articles

General Settings

Learn how to customize your platform to mimic how your organization operates

24 articles

Membership Management

Information on how to manage your Account and Members

19 articles

Products

How to build membership, initiation fee, guest credit products

33 articles

Communication Tools

More info on Member Mail, MailChimp and Polaris Mail

28 articles

Day Use Passes

Day Use Passes lets your club sell online passes to non-members (day guests) who want to visit your facility. Guests purchase passes on your website, receive a confirmation code, and check in at the front desk on their visit day.

5 articles

Events Calendar

6 articles

Finances

17 articles

Front Desk Checkin

Checking in members and guests, plus visit reporting

16 articles

HOAs

Support Articles specifically written for our HOA clients

7 articles

Point of Sale

Setting up and managing your Point of Sale

12 articles

Mobile App

Everything you need to know about the Member Splash mobile app

4 articles

Splash Cards

Pre-loaded digital cards for point of sale purchases

2 articles

Registration Forms

From team registrations to party rental requests -- Member Splash has you covered via our integration with Gravity Forms, the premier drag-and-drop form builder for WordPress.

41 articles

Reservations

Integrated reservations system that makes it easy to control access

17 articles

Staffing

The Staffing module helps you track employee work hours, breaks, and time-off requests. Employees can clock in/out from their schedule, and administrators can review, approve, and export time logs.

1 article

Website Management

How to manage your website

22 articles

Releases & Updates

Monthly product updates, new features, and improvements to your Member Splash system.

17 articles

Managed Member Splash

Managed Member Splash offers flexible paid support options to help clubs and HOAs streamline operations, from one-time projects to full-service management.

1 article