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Member Splash Support Center

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1 article

Getting Started

Start here. Guides for clubs, HOAs, new board members and onboarding.

40 articles

Video Training

Short videos that walk you through each area of the Member Splash admin menu. New to your board? Start with Dashboards, then Admin Menu.

13 articles

General Settings

Learn how to customize your platform to mimic how your organization operates

24 articles

Admin Users & Roles

Administrative Users and User Roles' customization

6 articles

Membership Management

Information on how to manage your Account and Members

20 articles

Products

How to build membership, initiation fee, guest credit products

33 articles

Finances

17 articles

Website Management

How to manage your website

22 articles

Events Calendar

6 articles

Registration Forms

From team registrations to party rental requests, Member Splash has you covered via our integration with Gravity Forms, the premier drag-and-drop form builder for WordPress.

41 articles

Communications

More info on Member Mail, MailChimp and Polaris Mail

28 articles

Front Desk

Checking in members and guests, plus visit reporting

16 articles

Day Use Passes

Day Use Passes lets your club sell online passes to non-members (day guests) who want to visit your facility. Guests purchase passes on your website, receive a confirmation code, and check in at the front desk on their visit day.

5 articles

Staffing

The Staffing module helps you track employee work hours, breaks, and time-off requests. Employees can clock in/out from their schedule, and administrators can review, approve, and export time logs.

1 article

Reservations

Integrated reservations system that makes it easy to control access

17 articles

Point of Sale

Setting up and managing your Point of Sale

12 articles

Splash Cards

Pre-loaded digital cards for point of sale purchases

2 articles

Mobile App

Everything you need to know about the Member Splash mobile app

4 articles

HOAs

Support Articles specifically written for our HOA clients

7 articles

Releases & Updates

Monthly product updates, new features, and improvements to your Member Splash system.

18 articles