Getting started
Start here for the best way to get started
24 articles
Clubs: Start Here
Whether you are newly onboarded or a new board member, start here to get up to speed
Getting Started with Member Splash for Clubs- Part 1Access Your System and Understand Your Configuration
Getting Started with Member Splash for Clubs- Part 2Testing and Adding Admin Users
Getting Started with Member Splash for Clubs- Part 3Preparing to Launch and Daily Operations
HOAs: Start Here
Understand how HOAs utilize Member Splash and get started
Getting Started with Member Splash for HOAs - Part 1Access Control Setup and System Configuration
Getting Started with Member Splash for HOAs - Part 2Waivers and Guest Pass Credits
Getting Started with Member Splash for HOAs - Part 3Monthly Operations & Account Management
Member Splash Platform Overview for Board MembersComprehensive guide explaining Member Splash's complete workflow for board members: from account creation and waitlist management through payment processing, renewals, admin controls, and photo-based check-in systems for membership organizations.
How do I sign in to my Member Splash account?
Dashboard & Member Splash Menu Overview
Dashboard & WordPress Menu Bar Overview
Creating an Admin Test AccountEvery site should have a dedicated test account to verify products display correctly and test payment workflows.
Day to Day Operations
Let the experts guide you
Introducing Member Splash to Your Members
New Season Checklist - Swim Clubs
End-of-Season Wrap-Up – Swim Clubs
How to Reset Payments for a New Season
Best Practices for Reconciling Member Splash with QuickBooks Online
Best Practices: Use Board-Specific Email Addresses
Member Splash Support
Getting the best Support from MemberSplash Support Team
How to Engage Member Splash SupportHow to Submit a Ticket and Get Help from Member Splash
How to open the DevTools Console in Chrome and Send Logs to MemberSplash SupportHow to Provide Console Logs to Support
Receive an Email when the Support Team respondsIf you want to receive emails when the Support team responds to your support inquiry, add an email address to your Admin user account
Scope of SupportMember Splash is a self-managed platform designed to empower you with the tools needed to manage your club independently. Our support team is here to guide you, provide resources, and…
Additional Resources
Additional resources available to your organization
Free Weekly Group Q&A Sessions
Member Splash Community Group