MemberSplash

Checking Members In at the Front Desk

A quick guide to the updated front desk check-in screen, QR code scanning from the Member Splash app, and new self check-in settings — rolled out May 22, 2026.

Front Desk Check-In: What's New (May 2026)

Checking Members Out at the Front Desk

Taking Member Photos at the Front Desk

Recommended Front Desk Equipment

Guest Checkin - Using Available/Existing Credits

Guest Checkin - Purchasing Guest Credits at the Front Desk

How to Enable Live Member Attendance - Display Real-Time Check-ins to Members

How to Enable the 'On Account' Payment Method for Front Desk Purchases

Custom barcodes, barcodes generated outside of Member Splash, must be imported during the onboarding process.

Barcodes: Using Custom Barcodes for Check-in

Adding / Viewing Check-In Notes

Member Splash can generate barcodes for your members to use during the check in process.

Barcodes: How to Generate and Use Barcodes for Check-in

This Article discusses the difference between using the 'on account' feature with Member Splash and processing a credit card

Front Desk: 'On Account' vs 'Credit Card' payments

Checking in members and guests, plus visit reporting

Front Desk

Visits Report

How to Delete Visits and Restore Guest Credits

Using the Checkout Time Filter to See Who’s Still at the Club

Visits

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Video Training

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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Login Issues

Unable to Access Member Splash

Getting Started

Getting Started with Member Splash for Clubs- Part 1

Getting Started with Member Splash for Clubs- Part 2

Getting Started with Member Splash for Clubs- Part 3

Clubs: Start Here

Getting Started with Member Splash for HOAs - Part 1

Getting Started with Member Splash for HOAs - Part 2

Getting Started with Member Splash for HOAs - Part 3

HOAs: Start Here

New Board Member Checklist (Role-Based)

Board Member Transition Template

Best Practices: Use Board-Specific Email Addresses

Video Training: Start Here

Free Weekly Group Q&A Sessions

New Board Members: Start Here 

Onboarding Resources

Why Member Splash Uses a Single Payment Partner

How to Format Member Data

Helpful Data Formatting Tips

Exporting Member Data from Wild Apricot

Exporting Member Data From RecDesk

Exporting Member Data From eSoft Planner

Understanding Your Website URL Options

Onboarding Overview: What to Expect

Onboarding: Website Content — File and Image Sizing Requirements

Onboarding: Merchant Account Application

Member Splash Platform Overview for Board Members

Dashboard & Navigation Overview

How do I sign in to my Member Splash account?

Creating an Admin Test Account

Meet Poseidon, Your AI Assistant in Member Splash

Admin Account: How to change the password

Member Splash Platform Overview

New Season Checklist - Swim Clubs

How to Reset Payments for a New Season

Introducing Member Splash to Your Members

Best Practices for Reconciling Member Splash with QuickBooks Online

End-of-Season Wrap-Up

Winterizing Your Facility for a Smooth Reopening

Running Your Season

How to Engage Member Splash Support

How to open the DevTools Console in Chrome and Send Logs to MemberSplash Support

Receive an Email when the Support Team responds

Scope of Support

Member Splash Community Group

Member Splash Support

Admin Dashboard (Video)

Dashboards

Admin Menu > Admins (Video)

Admin Menu > User Roles (Video)

Admin Menu > Audit Logs (Video)

Admin Menu

Membership Menu > Accounts (Video)

Membership Menu

Content Menu > Menus (Video)

Content Menu > Pages (Video)

Content Menu

Communications Menu > Email Campaigns (Video)

Communications Menu

Front Desk Menu > Checkin (Video)

Front Desk Menu > Visits (Video)

Front Desk Menu

Reservations > Facilities - Admin View (Video)

Reservations - Member View (Video)

Reservations Menu

Point of Sale Menu > New Order, POS Orders and Items

Point of Sale Menu

Settings - Overview

How to enable the Unpaid Warning Message

How to Enable Real-Time Payment Receipt Emails for Admins and Treasurers

General Settings

Settings: General Settings

Settings: Messages

Settings: Day Use Passes

Settings - Site

Settings: Directory Settings

Settings: Custom Account Fields

Settings: Account Types

Settings: Member Types

Settings: Note Types

Settings: Account Tags

Settings - Members

Settings: Payment Settings

Settings: Check Settings

Settings: Fees & Conditions

Settings: Receipt Settings

Settings: Invoice Settings

Settings: Splash Card Settings

Settings - Payments

Settings: Check-In Settings

Settings: ID Card Settings

Settings: Point of Sale Settings

Settings: Staffing Settings

Settings: Invoice Branding

Settings - Front Desk

Settings: Mobile App Settings

Settings - Mobile App

About Admin User Roles and Capabilities

Admin Users & Roles

Front Desk

Articles

Collections