MemberSplash

A quick guide to the updated front desk check-in screen, QR code scanning from the Member Splash app, and new self check-in settings — rolled out May 22, 2026.

Front Desk Check-In: What's New (May 2026)

Find a member, check in their family, and know what Unpaid, Pending and HERE mean on the Front Desk screen.

Checking Members In at the Front Desk

Checking Members Out at the Front Desk

Taking Member Photos at the Front Desk

The hardware and equipment you need at your front desk, and what's nice to have, for check-in, photos, QR codes and card payments.

Recommended Front Desk Equipment and Hardware

Guest Checkin - Using Available/Existing Credits

Guest Checkin - Purchasing Guest Credits at the Front Desk

How to Enable Live Member Attendance - Display Real-Time Check-ins to Members

How to Enable the 'On Account' Payment Method for Front Desk Purchases

Custom barcodes, barcodes generated outside of Member Splash, must be imported during the onboarding process.

Barcodes: Using Custom Barcodes for Check-in

Adding / Viewing Check-In Notes

Member Splash can generate barcodes for your members to use during the check in process.

Barcodes: How to Generate and Use Barcodes for Check-in

This Article discusses the difference between using the 'on account' feature with Member Splash and processing a credit card

Front Desk: 'On Account' vs 'Credit Card' payments

Checking in members and guests, plus visit reporting

Front Desk

Visits Report

How to Delete Visits and Restore Guest Credits

Using the Checkout Time Filter to See Who’s Still at the Club

Visits

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