Bill to Account or On Account purchases
The Account payment type allows members to charge purchases to their account and pay later as part of a consolidated bill. This is often referred to as "Bill to Account" or "On Account."
There are only two areas of the platform support On Account payments:
Front Desk Check-in screen (for guest pass purchases)
Point of Sale (e.g., snack bar purchases. Essentials and Premium plans only)
How to Enable and Use On Account purchases at the Front Desk Check-in
Navigate to the MS Menu > Front Desk > Checkin > Select settings gear > Payment Options > Select Bill to Account
When a member is purchasing guest passes at the Front Desk Check-in, the staff will enter the number of credits and select Bill to Account as the payment method.
NOTE: A member can see their unpaid Bill to Account charges on their account via their Member Portal via Payments > Order History. They can only pay for Bill to Account orders after an admin has created and sent the bills via Finances > Create Bills.
'Credit Card'
Member Splash now supports credit card reader integration through our ECRYPT payment processor. Credit Card Readers can be purchased directly from ECRYPT. NOTE: If your organization is currently using Authorize.net, you’ll need to migrate to ECRYPT to enable this functionality. To begin the migration process, please submit a request through Member Splash Support. Once migrated, you can set up and begin using a compatible credit card reader by following the steps in this guide: Credit Card Reader Setup and Use.
Credit Card Purchases at the Front Desk:
When a member opts to pay with a credit card at the check-in screen to purchase guest passes, the staff member will ring up the requested number of credits and corresponding amount.
Before completing the purchase in Member Splash, they'll run the credit card on the terminal device and if the transaction is approved, then they'll click the green purchase button. They'll see a green pop-up box that says Purchase Successfully Recorded.