Member Splash allows your members to purchase guest passes in two ways:
In advance through their Member portal, adding credits to their account for redemption at the Front Desk Check-in.
At the Front Desk Check-in, immediately adding credit(s) the account which are then redeemed.
Let's explore how to configure how to sell Front Desk guest credits.
Configuring Guest Credits for Sale at Front Desk
Navigate to the Member Splash Menu > Front Desk > Checkin > select blue settings wheel on the top left
Guest Settings: Enter the number of credits to deduct for each guest type. Member Splash allows you to set the number of credits to deducted at different rates for weekdays and weekends. It also allows you to set different rates for Adults and Children.
Guest Pass Weekday Rate. Set the weekday rates for Adults and Children.
Guest Pass Weekend Rate. Set the weekend rates for Adult and Children.
Allow Manual Credits Override: If checked this will allow the guards to override the automatically calculated number of credits to deduct per guest and manually select a number.
Allow No Charge Visits: If checked this will give the guards the option to check in a guest with no charge.
Require Guest Name: If checked this will require the guards to enter a guest name. If unchecked submitting a blank guest name field will simply record them as "Guest."
Price Per Credit: Set the price per credit.
Allow Manual Price Override: If checked this will allow the guards to override the automatically calculated price per credit.
Payment Options: Choose which payment methods are accepted. If you wish to use a credit card reader enable the credit option. The actual credit purchase will take place through the reader but you will have a record of it in Member Splash and the credits will get added to the member's account.
Bill to Account, Cash, Check, Credit, Comp
Default Payment Method: Choose which payment method should be initially selected.
Bill to Account, Cash, Check, Credit, Comp
Disable Guest Pass Purchases: If your club is not selling passes at the front desk check this option to remove the Purchase Credits section from the guest check-in screen. This will require accounts to purchase guest credits in advance through their member portal, if available.
Save your changes.
Selling Guest Credits at Front Desk
If a member arrives at the Front Desk and wants to purchase credits, simply follow these steps after configuring your settings.
At the Front Desk Check-in Screen, pull up the account or member using your preferred search method.