A guest pass product adds guest credits to an account automatically when it is purchased. Member Splash uses these digital guest credits in place of paper guest passes.
How Guest Credits Work
Sell credits one at a time or in "books" (for example, 10 credits).
Members can buy them in advance from their Member Portal and redeem them at check-in, which speeds up check-in.
Each guest credit is a single-use pass.
Credits added = quantity purchased × Number of Passes Per Book. For example, buying 3 books of 10 adds 30 credits.
⚠️ Critical: The Fee Type must be Guest Fee. Credits are only added for products with this fee type.
Example 1: Single Guest Pass
Go to Finances > Products and click Add New.
Enter a name and a description for your members.
Set Fee Type to Guest Fee.
In Flat Rate Pricing, enter the Price.
In Guest Pass Options, set Number of Passes Per Book to 1.
In Product Options, optionally:
Check Show Quantity Option? so members can choose a quantity (for example, buy 3 at once).
Set Maximum Quantity to the most a member can select (0 to 500).
Set Show / Hide / Require Rules if needed. Guest passes are usually available to all members, so this step is often not needed.
Click Publish.
When set up correctly, each purchase adds one guest credit to the account.
Example 2: Book of 10 Guest Passes
Go to Finances > Products and click Add New.
Enter a name and a description for your members.
Set Fee Type to Guest Fee.
In Flat Rate Pricing, enter the Price for the whole book.
In Product Options, optionally check Show Quantity Option? (for example, to buy 3 books at once) and set Maximum Quantity.
In Guest Pass Options, set Number of Passes Per Book to 10.
Set Show / Hide / Require Rules if needed (often not needed).
Click Publish.