The Check-In Settings page controls guest pass rates, payment methods, checkout/attendance behavior, and account lookup options at the front desk.
Accessing Check-In Settings
Click Settings in the top navigation bar.
Select Check-In Settings under the Front Desk section in the left-hand menu.
Guest Pass Rates
Credits to deduct for each guest type:
Weekday: Adults, Children
Weekend: Adults, Children
Guest Pass Options
Allow manual credits override: lets guards override the auto-calculated credits per guest and pick a number manually.
Allow no charge visits: gives guards the option to check in a guest with no charge.
Require guest name: requires guards to enter a guest name. If unchecked, a blank name records as "Guest."
Price per credit: default price charged per guest credit.
Allow manual price override: lets guards override the auto-calculated price per credit.
Disable guest pass purchases: if your club isn't selling passes at the front desk, removes the Purchase Credits section from the guest check-in screen.
Payment Methods
Enable Credit to use an integrated card reader. If no reader is configured, selecting Credit at the front desk shows a confirmation prompt; staff must choose Continue, Collect Payment Manually before Member Splash adds the credits and records the sale, and they must collect payment by another method. Failed terminal transactions show an error and do not remain as paid sales.
Bill to Account, Cash, Check, Credit, Comp, Splash Card
Default payment method: which method is initially selected.
Check-Out & Attendance
Enable checkout: enables the checkout feature and the live attendance count for admins.
Live member attendance: shows the live attendance count to members.
Member Lookup at Check-In
Choose which fields to use when looking up member accounts at check in:
Barcode, Last Name, Acct #, Legacy Acct #, Address
If using barcodes, choose whether to use Member Splash generated codes or custom codes:
Member Splash codes
Custom codes
Account Types Allowed to Check In
Only selected account types will be included in check-in search results. If none are selected, all account types will be included.
August Only, Closed, Couple, Family, Individual, Offered Membership, Senior, Waitlist
Exclude Unpaid: if checked, unpaid accounts and members will not be included in the front desk search results.
Optional Check-In Information
Choose optional additional information to include in the check-in results:
Legacy Acct #
Check-In Note
That's it!