All CollectionsReservationsReservations Integrated reservations system that makes it easy to control access 19 articlesEvents Calendar vs. Reservations: What's the Difference?Your club has two different calendars. Learn which one members use to view club events and which one they use to book courts, lanes, and other facilities.Getting Started with Reservations: Create a Facility GroupBefore you can set up reservable spaces in Member Splash, you'll start by creating a Facility Group.Reservations - Paid Reservations (Facility Payment Settings)How to enable and configure paid reservations for a facility, including pricing types, member and guest rates, processing fees, and pricing rules by account type, member type, or account tag.Next Steps with Reservations - Create your FacilitiesNow that your Facility Group is set up, it's time to add the individual spaces that members will actually reserve.Reservations - Paid Reservations (Facility Payment Settings)How to enable and configure paid reservations for a facility, including pricing types, member and guest rates, and pricing rules by member type, account type, or account tag.Reservations - Cancellations & Refunds (Paid Reservations)How cancellation rules, member and admin cancellations, and automatic refunds work for paid reservations.Reservations - Staff NotificationsHow to set up email notifications for staff when reservations are booked or cancelled at a facility.Reservations - Reservations MenuHow admins find, edit, and cancel reservations from the Reservations screen.Reservations - Programs and Events MenuHow to block off facility time for programs and events like swim lessons, practices, or private parties.Reservations - Calendar MenuHow to view all bookings for a Facility Group and book reservations for members from the admin Calendar.Reservations: Booking, Changing, and Canceling (Member View)What your members see when they book, change, or cancel a facility reservation.Reservations - Setting Limits on Facility GroupsHow to set reservation periods, reservation limits, and default schedules for all facilities in a Facility Group.Reservations - Taking Payment for ReservationsHow to charge members for reservations, either automatically at booking or with a separate payment.Reservations - Download a Reservations ReportHow to download a CSV of reservations for a date range.Reservations - Time Slots Enabled & Single Account Per Time SlotHow Time Slots Enabled and Single Account Per Time Slot control when members can book and who can share a time slot.Reservations - Adding Guests to a ReservationHow to allow guests on reservations, how capacity limits guests, and how guests are checked in.Reservations - Add a Reservation to Your Calendar (Member View)How members add a facility reservation to their own Google, Outlook, or Apple calendar.Managing & Viewing Members' ReservationsReservations - Change the Order of FacilitiesHow to drag and drop facilities to change the order members see them in when booking.
