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Reservations - Time Slots Enabled & Single Account Per Time Slot

How Time Slots Enabled and Single Account Per Time Slot control when members can book and who can share a time slot.

These two facility settings control how members choose their reservation time and who can share a time slot. Both are on the facility's settings screen.


Find the Settings

  1. Go to Reservations → Facilities in the admin dashboard.

  2. Click the 3 dots next to the facility and select Edit.

  3. On the Summary tab, find Time Slots Enabled and Single Account Per Time Slot under Reservation Rules.

  4. Click Update to save.


Time Slots Enabled

On: members choose their own start and end times in 15-minute increments within the facility's schedule. Good for lap lanes, tennis courts, and party rentals.

IMPORTANT: Set a Max Reservation Length so members can't book an entire day.

Off: members reserve the whole block as you scheduled it and can't pick their own times. Good for open swim sessions or blocks that end with a facility cleaning.

NOTE: If the facility uses paid reservations with Dynamic (per 15-min block) pricing, the price depends on how many 15-minute blocks are booked. [Confirm how Dynamic pricing calculates when Time Slots Enabled is off.] For pricing setup, see Reservations - Paid Reservations (Facility Payment Settings).


Single Account Per Time Slot

When this is on, only members of one account can book a given time slot. Other accounts see that slot as unavailable. Good for:

  • Private lap lane rentals

  • Family swim lessons

  • Singles or doubles tennis


Common Setups

Facility

Time Slots Enabled

Single Account Per Time Slot

Lap lane

On

On

Tennis court

On

On

Party rental

On

On

Open swim session

Off

Off

For all other facility settings, see Next Steps with Reservations - Create your Facilities.

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