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Getting Started with Reservations: Create a Facility Group

Before you can set up reservable spaces in Member Splash, you'll start by creating a Facility Group.

A Facility Group is the top-level container that holds your individual facilities. For example, if your club has a pool, tennis courts, and a pavilion, each of those would be its own Facility Group. Individual lanes, courts, or spaces get built inside the group in the next step.


Create a Facility Group

  1. Go to Reservations → Facility Groups in the admin dashboard.

  2. Click Add New Facility Group.

  3. Enter a Group Name (for example, Pool, Tennis Courts, or Pavilion).

  4. Set any group-level settings (see below).

  5. Click Save.

Once your Facility Group is saved, you're ready to add individual facilities inside it. See Next Steps with Reservations - Create your Facilities.


Facility Group Settings

Settings on the group apply to every facility in it.

Group Name (Required) Give your group a general name like Pool or Tennis Courts. You'll name individual lanes or courts when you create your facilities.

Visible to Members (Optional) When unchecked, this group and its facilities are hidden from members. Use this to finish setting up your facilities before making them live.

Allow Guests (Optional) Lets members add guests to their reservations. When it's on, you can set the maximum number of guests per reservation. Settings on an individual facility override the group's. See Reservations - Adding Guests to a Reservation.

Restrict Access by Account Type (Optional) Choose which account types can make reservations in this group. For example, you might limit tennis court reservations to Swim & Tennis accounts. Leave it blank to allow all account types. This setting is only available on the Facility Group.

Allow Unpaid Members to Reserve (Optional) When this is off, members whose account is Unpaid can't make reservations or be added to one, by a member or an admin. This applies to both free and paid reservations.

Reservation Periods (Optional) Controls how far in advance members can book. Periods are rolling: if set to 7 days, members can always book up to one week ahead of today, even if your schedule runs all season.

Reservation Limits (Optional) Sets the maximum number of reservations per day or per week. Limits can apply to each member, each account, or both. Weeks run Sunday to Saturday. For example, for busy lap lanes you might allow 1 reservation per day and 3 per week.

Default Schedules (Optional) A schedule set on the group applies to every facility in it. Individual facilities can override it. For example, if all six lap lanes share the same hours, set the schedule once on the group. If Lane 1 has different hours because of swim lessons, give that facility its own schedule, which takes priority.

For more on periods, limits, and schedules, see Reservations - Setting Limits on Facility Groups.

NOTE: Payment is set on each facility, not on the group. See Reservations - Paid Reservations (Facility Payment Settings).

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