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Reservations - Reservations Menu

How admins find, edit, and cancel reservations from the Reservations screen.

The Reservations screen is where admins look up, edit, and cancel all reservations.

Find a Reservation

  1. Go to Reservations → Reservations List in the admin dashboard.

  2. Use Filter by date range and the Facility Group filter to narrow the list.

  3. To find a specific reservation, search by account number or name.

To download the list as a CSV, see Reservations - Download a Reservations Report.

Edit a Reservation

  1. Click the 3 dots next to the reservation and select Edit.

  2. Add or remove members or guests.

  3. Click Update Reservation.

Before anyone is added, the system checks the facility's rules, capacity, reservation limits, and payment eligibility. If Allow Unpaid Members to Reserve is off, unpaid members can't be added. This applies to both free and paid reservations.

The Spots Left count updates as members and guests are added, so it always shows the remaining capacity.

NOTE: [Confirm whether adding members or guests to a paid reservation charges the member more, and add a sentence here.]

Cancel a Reservation

Click the 3 dots next to the reservation and select Delete.

For paid reservations, deleting cancels the reservation and refunds the member automatically (service fees aren't refunded). See Reservations - Cancellations & Refunds (Paid Reservations).

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