Skip to main content

Reservations - Staff Notifications

How to set up email notifications for staff when reservations are booked or cancelled at a facility.

Staff notifications email your team when a reservation is booked or cancelled at a facility. They're useful for front desk staff, facility chairs, or court managers who need to know about bookings without logging in to the admin dashboard.


Turn On Staff Notifications

Notifications are set per facility.

  1. Go to Reservations → Facilities in the admin dashboard.

  2. Click the 3 dots next to the facility and select Edit.

  3. Click the Notifications tab.

  4. Toggle Enable Staff Notifications to Enabled.

  5. In Notification Recipients, enter an email address and press Enter. Repeat for each recipient.

  6. Under Notify On, check the events you want emails for:

    • Reservation Created: a new reservation is booked.

    • Reservation Cancelled: a member or admin cancels a reservation.

    • Reservation Modified: a reservation is changed

  7. Click Update to save.

TIP: To copy notification settings from another facility, choose it from the Quick import dropdown and click Import. [Confirm Quick import is on the Notifications tab.]


What Staff Receive

Each recipient gets an email for every checked event at that facility. The email includes

Settings don't carry over between facilities. Set up each court or lane separately, or use Quick import.

Did this answer your question?