Programs and events block off time at a facility so members can't book it. Use them for swim lessons, swim team practice, private parties, maintenance, or any time a facility isn't available for member reservations.
Two different calendars: The Events Calendar shows club events on your website, but members can't book facilities from it. Members book courts, lanes, and other facilities in Reservations > Make Reservation after logging in. Learn the difference.
View Your Programs and Events
Go to Reservations > Programs & Events. You'll see a list of all your programs and events, which you can sort by Facility Group, Date, or Event Name.
Add a Program or Event
Go to Reservations > Programs & Events and click Add Event.
Enter a name and description. Members see the description when they click the blocked time while booking, so include anything they should know (for example, "Swim lessons in Lanes 1 to 3, open swim available in Lanes 4 to 6").
Choose the facility and set the schedule (start and end time).
Set a Start Date and End Date. For a recurring program, choose the repeat days.
If you'd like the event to also appear on your club's Events Calendar, turn on that option in the event settings.
Click Create.
IMPORTANT: Always set an End Date. If you don't, the event repeats every day indefinitely and blocks the facility until you close or delete it.
IMPORTANT: You can't create an event that overlaps a paid reservation. Cancel the paid reservation first, and the member is refunded automatically. Before adding an event, it's a good idea to check the facility for any existing reservations at that time and let those members know about the change.
Edit, Close, or Delete an Event
From Reservations > Programs & Events, click the 3 dots next to the event and choose an option:
Edit: change the name, description, facility, schedule, or dates
Close: end the event so it no longer blocks the facility
Delete: permanently remove the event
What Members See
When members go to Reservations > Make Reservation, the event's time is blocked out on the facility. They can click the blocked time to read the event's description.
If you chose to show the event on your club's Events Calendar, members and website visitors will also see it there. The Events Calendar is for viewing only; members still book facilities through Reservations.
Tips
Use clear names. Members see the event name on the blocked time, so "Swim Team Practice" is more helpful than "Block 1."
Set up the season in advance. Add recurring programs like lessons and practices before reservations open so members don't book times that will be blocked later.
Close events when a season ends so they stop blocking the facility.