You can let members bring guests on their reservations. Guests count toward the facility's capacity.
Allow Guests
You can turn on guests for a whole Facility Group or for individual facilities.
Go to Reservations → Facility Groups (for all facilities in a group) or Reservations → Facilities (for one facility).
Click the 3 dots and select Edit.
Turn on Allow Guests.
Enter How many guests? allowed per reservation.
Click Update to save.
IMPORTANT: Facility settings override Facility Group settings. If a facility has no guest settings of its own, it uses the group's.
How Capacity Limits Guests
A reservation can never go over the facility's capacity, even if the guest limit is higher.
Example: A tennis court has a capacity of 4 and allows up to 3 guests. If 2 members book, they can add only 2 guests, because 2 members + 2 guests = 4.
How Members Add Guests
While booking, the member types the guest's name and presses Enter.
They repeat this for each guest, up to the limit.
The guests appear on the reservation confirmation and in My Reservations.
Members can add or remove guests later by clicking Manage in My Reservations. For details, see Reservations: Booking, Changing, and Canceling (Member View).
Admins can add guests the same way when booking for a member. [Confirm.]
Paid Reservations
If the facility charges for reservations, members pay the Guest rate for each guest at booking. [Confirm it's per guest.] See Reservations - Paid Reservations (Facility Payment Settings).
Checking In Guests
Adding guests to a reservation doesn't check them in. Front desk staff still check guests in and collect any guest fees, so the guests appear on the Visits report.
For check-in steps, see:




