Some administrators choose to create custom user roles for greater flexibility. For example, your admin might add roles like Swim Coach, Tennis Staff, or Social Chair to better organize access, track changes and grant permissions.
If you are a premium plan customer and want to create an additional, custom user role for your administrative staff to use, navigate to MS Menu > Admin > User Roles > select Add Role. Type in the name of the new user role and select Submit. Select the new user role you just created and begin assigning the new user role the appropriate Capabilities.
NOTE: by default, a new custom user role will be granted Front Desk capabilities.
How to Delete a Custom User Role
Navigate to MS Menu > Admin > Users. First you will need to reassign or archive any users that are assigned to the custom user role you want to delete. Then navigate to MS Menu > Admin > User Roles > select the custom user role you want to delete and select Delete Role at the top right.
NOTE: Staff, Manager and Board user roles cannot be deleted.