Before you go live, test your membership products so members see the right prices, rules and add-ons. You'll use your club's Admin Test Account and a private browser window.
Set up your test account
Go to Membership > Accounts and search for the Member Splash Admin test account created during onboarding. Don't have one? Create an Admin test account.
Keep a single member on it to test flat-rate products. Add several members, including children, to test per-member pricing.
See what the member sees
In your regular browser, stay logged in as an admin with the test account open in Membership > Accounts.
Open a private (Incognito) window and log in as the test member. Go to Make a Payment.
Change the account type, tags or payment status in the admin window, then refresh the member window to see what changes.
Repeat for each account type until every product shows up the way you expect.
What to look for:
Required products show without a checkbox; optional ones have a checkbox.
Products only show for the right account types (for example, a Babysitter Pass only on Family memberships).
Early Bird or Late Fees only show for the right dates.
Test what happens after payment
Go to Finances > Offline Payment and record a payment for the test account. See Recording an Offline Payment.
Go to Membership > Accounts and open the test account.
On the Tags tab, check tags were added or removed (for example, buying Dive Team adds a Dive Team tag).
On the Details tab, check the account type changed if it should (for example, Offered Membership moves to Family).
A simple setup may only need a few test invoices. A setup with lots of fees, passes and add-ons may need 20 to 30.
Delete your test orders
Go to Finances > Orders and find the test account's orders.
Open the row's ⋮ menu, click Delete, and confirm.
💡 Deleting is permanent and removes the order and its payments from reports. It doesn't undo tags or account type changes, so reset the test account yourself.
Stuck? Ask 💦Splash or reach our support team Monday to Friday, 6am to 6pm ET.