Test your Membership Products before you go live to make sure pricing, visibility, rules, and post-payment actions work correctly. Member Splash provides an Admin Test Account for this.
Step 1: Use the Admin Test Account
Go to Membership > Accounts and search for the Member Splash Admin test account created during your onboarding.
Use a single member on the account to test flat-rate memberships.
Add several members, including children, to test per-member pricing.
Step 2: Open Two Browser Windows
Window 1 (regular browser): Log in as an admin and open the test account in Membership > Accounts to change account type, tags, and payment status.
Window 2 (Incognito/Private window): Log in as the test member to see which membership products show on the invoice.
Change settings in Window 1, then refresh the invoice in Window 2 to see the effect.
Repeat until products appear as expected for each account type.
Step 3: Record an Offline Payment
Note: Check payments were retired in January 2026, so members no longer see check as a payment option at checkout. Admins can still record check payments through Offline Payments. Learn why we retired check payments.
Go to Finances > Offline Payment.
Follow the steps in Recording an Offline Payment for the test account.
Step 4: Verify Post-Payment Actions
Go to Membership > Accounts and open the test account.
Check that tags were added, replaced, or removed as expected (Tags tab).
Check that the account type changed correctly, if that is part of your setup (Details tab).
Check that rules (such as required vs. optional products) behave correctly.
Step 5: Things to Check During Testing
Rules: Required products show without checkboxes; optional products show with checkboxes.
Account type visibility:
Example: a Babysitter Pass should show only on Family memberships, not Single memberships.
Example: Late Fees should apply to Family/Single memberships, not to Offered Memberships.
Seasonal fees: Early Bird or Late Fees appear only for the right membership types and dates.
Post-payment actions:
Offered Membership accounts move into the correct account type after payment.
Tags are added. For example, buying a Dive Team product adds a Dive Team tag so you can send segmented emails.
Step 6: Test Until Confident
Simple setups: only a handful of invoices may need testing.
Complex setups (multiple fees, passes, add-ons): you may need to test 20–30 invoices.
Step 7: Delete Test Orders
Go to Finances > Orders.
Find the orders for your test account.
Open the row's actions menu, click Delete, then confirm with Delete.
Note: Deleting an order is permanent and reverses its related payments, so it no longer appears in reporting. It does not undo tags or account type changes — reset the test account manually if needed.
Summary
Testing makes sure members see the correct fees, add-ons, and rules, and that your club collects the right payments. Use the Admin Test Account, an Incognito window, and Offline Payments to confirm your setup before launch. If you run into issues while testing, contact Member Splash Support.