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Adding an Application Fee to your Waitlist or Application Form

This guide walks you through adding a paid application fee to your waitlist or application forms in Member Splash.

Updated over 2 weeks ago

Application fees allow you to charge prospective members when they submit a waitlist or application form. This is commonly used for membership application processing fees, waitlist reservation fees, or non-refundable administrative fees.

Before You Begin

You'll need:

  • Admin access to your Member Splash WordPress dashboard

  • The ECRYPT payment integration enabled

  • Your application or waitlist form ready to edit

Step 1: Locate Your Form

  1. Log in to your WordPress admin panel

  2. Navigate to Forms in the left sidebar (under Member Splash or Gravity Forms)

  3. Find your application or waitlist form. Common form names include:

    • "Application"

    • "New Member Application"

    • "Waitlist"

    • "Membership Application"

  4. Click the form name to open the form editor

Step 2: Add Required Payment Fields

You'll need to add three fields to collect the application fee:

Add the Product Field

  1. In the form editor, locate the Product field in the field picker (usually on the right side)

  2. Drag the Product field into your form where you want the fee to appear

  3. Configure the Product field settings:

    • Field Label: Enter a clear name like "Application Fee" or "Processing Fee"

    • Price: Enter your fee amount (e.g., 50 for $50.00)

    • Disable Quantity: Check this box so applicants cannot change the quantity

    • Required: Mark this field as required so payment is mandatory

  4. Save the field settings

Add the Total Field

  1. Locate the Total field in the field picker

  2. Drag the Total field into your form (typically placed after the Product field)

  3. This field will automatically calculate the total amount to be charged

  4. You can label it "Total Due" or "Amount to Pay"

Add the Credit Card Field

  1. Locate the Credit Card field in the field picker

  2. Drag the Credit Card field into your form

  3. This field will collect payment information securely through ECRYPT

💡Need to accept multiple payment types? See Adding Multiple Payment Types to a Form for instructions on adding another payment type.

Step 3: Configure the Payment Feed

Now that your form has the required fields, you need to connect it to ECRYPT:

  1. Click Settings at the top of the form editor

  2. Select ECRYPT from the settings menu

  3. Click Add New to create a new payment feed

  4. Configure your payment feed:

    • Feed Name: Enter a descriptive name (e.g., "Application Fee Payment")

    • Transaction Type: Select "Products and Services"

    • Map any additional fields as needed

  5. Click Update Settings to save

For detailed payment feed configuration instructions, see Setting Up ECRYPT Payment Feeds.

Step 4: Test Your Form

Before going live:

  1. Save all form changes

  2. Preview the form or visit it on your site

  3. Submit a test application to verify:

    • The application fee appears correctly

    • The total calculates properly

    • Payment processes through ECRYPT successfully

Troubleshooting

The product field doesn't show a price

  • Make sure you entered a numeric value in the Price field (no dollar signs)

  • Check that the field is not set to "User Defined Price"

Payment isn't processing

  • Verify your ECRYPT payment feed is active and saved

  • Confirm the Credit Card field is present on the form

  • Check that your ECRYPT integration is properly configured in Member Splash settings

Applicants can change the quantity

  • Edit the Product field and ensure "Disable Quantity" is checked

Video Tutorial

Attachment icon
Add Application Fee to WaitlistApplication Form.mp4
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Adding Multiple Payment Types to a Form (ECRYPT only)
Getting Started with Forms
Your Application or Join Form That Creates Member Accounts
Adding a Processing Fee for ACH Payments on Forms
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