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Getting Started with Forms

Learn how to build custom registration forms in Member Splash using Gravity Forms, from basic fields to payments, conditional logic, and more.

Forms let you collect sign-ups, waivers, rental requests, and payments in one place. They're built with Gravity Forms and come with the Essentials and Premium plans.

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Form or product?

Use a form when you need answers, like emergency contacts, a signature, or a waiver. Use a product when you just need to charge for something.

Build a form

  1. Go to Content > Forms. To save time, start from a ready-made template in the MS Form Templates Library, or click New Form to start from scratch.

  2. Give it a clear title, like "2026 Swim Team Registration."

  3. Drag fields from the right onto your form. Use Member Splash Fields (like Member Select or Member Checkbox) to tie entries to the member's account. These only work when the member is logged in.

  4. Taking payment? Add Product, Total, and Credit Card or ACH fields, then add a payment feed. Collecting Payments Via Forms

  5. Click Save Form.

⚠️ Payment forms need a payment feed. Without one, no one is charged. A Payment Feed Missing icon shows in the Payment Indicators column of your forms list until you add it. How to Add a Payment Feed to Your Form

Set up the form's settings

  1. Open your form and click the Settings tab.

  2. Under Restrictions, limit entries, set open and close dates, or require members to log in.

  3. Under Member Splash Form Type, pick one:

    • Waiver Form: shows on Manage Account and at check-in, and resets every January 1. Add a rule (Billing Contact, Member Type, or Member Age) and choose Show or Require.

    • Permanent Acknowledgment: signed once and never resets.

    • Reservation Form: for use on a reservation facility.

    • None: for everything else.

  4. Under Confirmations, choose the message or thank-you page people see after submitting.

  5. Under Notifications, set who gets an email, like your office, a coach, or the person who signed up.

Put the form on your website

  1. In your form, click Embed and copy the shortcode.

  2. Go to Content > Pages, edit the page, and paste the shortcode where the form should appear.

  3. Update the page. More on embedding a form

Test before you share it

  1. Log in with a test member account and fill out the whole form, on a computer and a phone.

  2. For payment forms, run a small real charge, like $1.

  3. Check the confirmation message and that every notification email arrived.

Stuck? See Gravity Forms Troubleshooting 101.

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