During onboarding, your Member Splash Onboarding Specialist will ask you to submit content to populate your new site. This article outlines the file type and size requirements for each asset so your content is ready to upload without delays.
Important: After initial setup, maintenance of website content is the responsibility of the club or HOA. The Onboarding Team provisions content once — ongoing updates are self-managed.
Featured Homepage Image
This is the primary banner image displayed on your homepage.
Max width: 2000px
Max file size: 300kb
Accepted formats: JPG or PNG
Tip: Landscape-oriented images work best for homepage banners. Avoid images with important subject matter at the very top or bottom edges, as cropping may occur on different screen sizes.
Logo
Your club or HOA logo appears in the site header and throughout the site.
Max width: 900px
Max file size: 200kb
Accepted formats: JPG or PNG
Overall file size limit: 64MB
Tip: A PNG with a transparent background is strongly recommended so your logo looks clean on any background color. If you only have a JPG, make sure it has a white background.
Featured About Image
This image appears on your About page.
Max width: 900px
Max file size: 200kb
Accepted formats: JPG or PNG
Overall file size limit: 64MB
Membership Info PDF
An optional PDF document linked from your Membership page — commonly used for membership rules, rate sheets, or bylaws supplements.
Accepted format: PDF only
Overall file size limit: 64MB
Bylaws PDF
An optional PDF for your club or HOA bylaws, displayed on your site for member reference.
Accepted format: PDF only
Overall file size limit: 64MB
Text Content
In addition to images and files, the intake form asks for the following text fields:
Featured Message: A short homepage tagline — 60 character limit. Example: It's a great day for fun in the sun!
Welcome Message: A brief introduction displayed on the homepage — 400 character limit.
Club Description: Information about your club for the About page — no character limit.
Membership Information: Details about membership for prospective members — no character limit.
Amenities / Facilities: A list of your facility's amenities and features — add as many entries as needed using the + button.
Board of Directors: Name and title for each board member — name and title preferred. Add multiple entries using the + button.
Webpage Creation Blueprint
The intake form also includes a section to define the pages you want built on your site.
Maximum pages: 20
For each page, provide: Page Title, whether it should be included in the Main Menu, and if it should be nested under another page.
If a page should not appear in the main navigation, indicate which page it should nest under.
Tip: Think through your site structure before filling this out. Common pages include: Home, About, Membership, Events, Contact, FAQ, and Documents.
Current Website
If you have an existing website, provide the URL in the intake form. The Onboarding Team can pull images and content from it to populate your new Member Splash site, saving you time on content gathering.
Note: Content pulled from your current site is still subject to the file size and format requirements above. The Onboarding Team will resize or convert files as needed, but submitting properly formatted assets in advance will speed up your launch timeline.