Keeping your club's member data safe is our top priority. Here's how Member Splash protects your data, backs it up and hosts your site.
How we protect member data
We don't store sensitive info. No social security numbers, ID card scans or credit card numbers are kept in Member Splash.
Card payments are PCI compliant. Card details are entered on your site but sent, encrypted, straight to our payment processor.
Every site uses SSL. Everything passed between your members and our servers is encrypted.
Servers are locked down. Server access is limited to specific IP addresses and secure keys, and firewalls and geofencing block suspicious traffic.
We're insured for data loss and service interruptions.
How your data is backed up
Full offsite database backups run several times a day. Full server backups (files, software and settings) run weekly, so we can restore to a point in time if something major happens.
Why WordPress is safe here
We keep WordPress and all plugins up to date with security releases.
We only use plugins we've tested and code reviewed, and clubs can't add their own.
Scanning and logging tools watch for malicious code around the clock.
Where your site is hosted
Member Splash runs on dedicated, managed cloud servers from Cloudways, with 24/7 monitoring and support.
How your files are kept safe during onboarding
During onboarding, the files you share with us live in a Google Drive folder just for your club. Google encrypts them in transit and at rest, scans files shared from outside for phishing and malware, and lets us limit sharing to specific people. More from Google