Keep your Manage Account and Payments pages working
Your Manage Account and Payments pages each run on a shortcode, a short bit of text in square brackets that tells the page what to show. If the shortcode gets deleted, your members can’t see their account or pay online.
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Check that a page has its shortcode
Go to Content > Pages.
Search for Manage Account or Payments, and open the page.
Make sure the page has the right shortcode:
Manage Account page:
[MANAGE-ACCOUNT]Payments page:
[PAYMENTS]
[MANAGE-ACCOUNT]
[PAYMENTS]
Put a missing shortcode back
Go to Content > Pages and open the page.
Add a text block and type the shortcode exactly as shown above, including the square brackets.
Click Update.
Open the page on your website and check that it loads.
⚠️ Keep these pages simple. Extra builder elements, like columns, sliders, or image galleries, can conflict with the shortcode and stop the page from working. Put extra content on a separate page instead.
💡 Tip: You can’t move these pages to the Trash. Member Splash manages them so they’re always there for your members.