Member Splash Support Center

Onboarding Resources

Updated over a week ago

Resource	Type
Help Center Enhanced Resources for Users Troubleshoot product issues with video tutorials, master platform usage with step-by-step guides, and onboard seamlessly with Getting Started assistance. Need further assistance? Interact with MSbot, our AI companion, or directly engage with support staff. This multi-faceted approach empowers you to optimize your Member Splash experience, from technical fixes to maximizing platform utilization. Visit: http://support.membersplash.com/	Free
Weekly Q&A Group You’ve got questions? We’ve got answers! Conquer your Member Splash setup woes with our free weekly Q&A session led by an expert coach! Get quick answers directly from the pros in a first-come, first-served setting. Don't delay - reserve your spot now and master your Member Splash account, effortlessly! Visit: https://membersplash.com/group-qa/	Free
Managed Member Splash Managed Member Splash offers flexible support options to help clubs and HOAs streamline operations, from one-time projects to full-service management. Here’s a quick overview of the available support tiers: Project-Based Support: Ideal for one-off tasks like registration forms, website updates, or new board member training. Each service is delivered within 5 business days with a 2-hour minimum. Flex Support (Block Hours): Purchase 10, 20, or 40 hours of support to use as needed throughout the season. Great for clubs needing occasional help during peak times, with requests completed in 3 business days. Full-Service Management (Coming Soon): A comprehensive, hands-off solution where Member Splash experts manage your club’s operations year-round. Includes quarterly updates, strategic planning, and end-of-season wrap-ups. Each option is designed to reduce administrative stress and let your team focus on member experience. Visit: https://membersplash.com/managed-member-splash/	Paid
Video Training by Plan, Role, and Topic Master Member Splash like a pro! Dive into our free online video training courses brimming with expert-led tutorials. Unlock valuable tips, conquer key strategies, and level up your Member Splash expertise—all at your own pace, on your own terms. Get ready to unlock your full potential! Visit: https://intercom.help/member-splash-21e8c886a34a/en/collections/8084504-video-training	Free
Community Group Designed specifically for all Member Splash customers It’s a great way to share tips, receive exciting news and updates and discuss solutions with fellow Member Splash account holders. Visit: https://community.membersplash.com/	Free
Merch Store Boosting merchandise sales with Squadlocker. A new no-effort, turnkey way to sell club merch with Member Splash! Visit: https://membersplash.com/feature-overview/club-merchandise-sales/	Free
Messenger app Streamlines support inside Member Splash It empowers board-level administrators to connect with us directly from their Member Splash dashboard whenever assistance is required. Get immediate support 24/7 when you interact with MSbot, our AI companion, or directly engage with support staff. Positioned conveniently in the bottom-right corner of the Member Splash dashboard and the Help Center, Messenger guarantees our team’s availability to address any concerns you may have.	Free

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