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Onboarding Resources
Onboarding Resources
Updated over a week ago



Help Center

Enhanced Resources for Users
Troubleshoot product issues with video tutorials, master platform usage with step-by-step guides, and onboard seamlessly with Getting Started assistance. Need further assistance? Interact with MSbot, our AI companion, or directly engage with support staff. This multi-faceted approach empowers you to optimize your Member Splash experience, from technical fixes to maximizing platform utilization.


Weekly Q&A Group

You’ve got questions? We’ve got answers!
Conquer your Member Splash setup woes with our free weekly Q&A session led by an expert coach! Get quick answers directly from the pros in a first-come, first-served setting. Don't delay - reserve your spot now and master your Member Splash account, effortlessly!


Consultation Call

Identify solutions to your challenges with Managed Support
Elevate your Member Splash experience with personalized guidance! Opt for a group or one-on-one coaching call, perfect for consultations, expert advice, and mastering specific functions.


Video Training by Plan, Role, and Topic

Master Member Splash like a pro!

Dive into our free online video training courses brimming with expert-led tutorials. Unlock valuable tips, conquer key strategies, and level up your Member Splash expertise—all at your own pace, on your own terms. Get ready to unlock your full potential!


Facebook Group

Designed specifically for all Member Splash customers

It’s a great way to share tips, receive exciting news and updates and discuss solutions with fellow Member Splash account holders.


Scheduled Onboarding Training

Supported implementation designed for pools and tennis clubs

Online training session with a coach to review your account setup, ask any questions you may and discuss ways of running a successful Member Splash account.

Free for Essentials and Premium Plans

Premium Block Hours

Let us lighten your workload with Managed Support

By purchasing our Premium Block Hours, our skilled coaches at Member Splash can quickly and effectively tackle your organization's needs. We have four blocks of hours to choose from.


Merch Store

Boosting merchandise sales with Squadlocker.

A new no-effort, turnkey way to sell club merch with Member Splash!


Messenger app

Streamlines support inside Member Splash

It empowers board-level administrators to connect with us directly from their Member Splash dashboard whenever assistance is required. Get immediate support 24/7 when you interact with MSbot, our AI companion, or directly engage with support staff. Positioned conveniently in the bottom-right corner of the Member Splash dashboard and the Help Center, Messenger guarantees our team’s availability to address any concerns you may have.


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