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How To View Orders, Create Bills and View Bills in Point of Sale

Updated over 3 weeks ago

Many pools have found it easier not to handle cash at the pool at all. They have chosen to allow their membership to put their front desk guest credits on account or have their snack bars fully enabled to stop taking cash. These are the steps which will allow you to create bills for your membership to pay these on account orders.

Guest passes can be placed on account and so can items in your snack bar. In both places, you can see the orders which were placed.

In the dashboard is where you'll create or view bills no matter where they originated

Point of Sale (Snack Bar Orders):

Viewing POS Orders

Go to Point of Sale > View POS Orders to review order history.

Filters available:

  • Date Range

  • Payment Status: Paid, Unpaid, Partial, Pending

  • Search By: Name, Account #, Order #

Order results include (customizable using the Columns icon):

  • Date

  • Time

  • Order #

  • Account #

  • Placed By (Name)

  • Amount

  • Payment Method

  • Payment Status

Available actions:

  • Use the three-dot menu next to an order to view, edit, or delete it.

  • Download a CSV report of your orders at any time.

Creating and Sending Bills

  1. Navigate to Finances > Create Bills.

  2. Select the statement date.

  3. Search for orders by Name or Account #.

The results will display the Account #, Name, Email, Balance, and an Actions dropdown (down arrow). Expanding the dropdown shows additional order details, including:

  • Order #

  • Date placed

  • Member who placed the order

  • Order details

To send a bill, check the box next to one or more orders and click Send Bills.

To View Sent Bills

Go to Finances > View Bills to access bills that have been sent.

Search Filters available:

  • Date Range

  • Payment Status: Paid, Unpaid, Pending, Partial

  • Email on File: Has Email, No Email

  • Search By: Name, Account #, Bill #

Search results include:

  • Bill #

  • Created Date

  • Account #

  • Name

  • Email

  • Total

  • Balance

  • Payment Status (sortable by clicking the column)

  • Last Updated

  • Last Action

  • Guest Credits (hidden by default)

Actions available:

  • Click the three-dot menu for a bill to view or download a PDF.

  • Select one or more bills to print Batch PDFs or send Batch Emails.


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