Here's how members see their open bills and pay online. Share this with members who ask how to pay their dues.
💡 Taking a payment for a member? Use Finances > Offline Payment instead of Switch to. Switch to is only for seeing what the member sees. Recording an Offline Payment
Make a payment
Log in to your club's website. You'll land on the Account screen, which shows the members on your account and whether everyone is paid.
Click Payments > Make a Payment.
Any bills your club has sent appear under Open Bills at the top. Required bills have no checkbox, so they're always included.
Check each product or member you want to pay for. Nothing is selected for you, and you'll see an error if nothing is selected.
Choose your payment method, like credit or debit card, and click to continue.
Enter your card details and submit. You'll see a confirmation when the payment goes through.
Check past orders and payments
The Payments menu also has:
Order History: paid and unpaid orders.
Payment History: everything you've paid, with dates.
Payment Methods: the cards you have on file.
Members with questions about a bill should contact their club directly.