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Settings: Payment Settings

Customize your organization's payment settings

Updated this week

The Payment Settings screen is where you set many of the controls to ensure proper payments. Navigate to WordPress Menu> Member Splash Settings > Payments Settings to access these screens.


1. Payment Settings

Unpaid Warning Message: If enabled the account payment status and payment status of individual members will be shown on the Manage Account screen. Unpaid accounts will also see a payment prompt at the top of the screen.

Unpaid Warning Account Types: If the above option is enabled, choose which account types see the alert. This list is dynamic based on the member types created in your system. Select your preferences.


2. Check Settings

If you choose to accept checks, click the box and add the address for them.

Paper Checks: Check this box to allow payments by check.

Make Checks Payable To: Write in the name checks should be made payable to

Check Mailing Address: Enter the full address checks should be mailed to.


3. Fees & Conditions

If you want to pass the online fee along to your members you can check the boxes for online service fee and automatic online service fee. If you would like to have a terms and conditions page as a part of your payment process you can choose a URL or one of the pages on your site.

Credit Service Fee: Check this box to add a service fee for credit card payments

Fixed Credit Card Service Fee: Enter the percentage to be added to the total order price as an online service fee. Use whole or decimal numbers, not symbols. ex: 4, 3.5

Automatic Credit Card Service Fee: Check this box INSTEAD OF entering a percentage above to automatically calculate a fee that offsets your processing costs.

ACH Service Fee: Check this box to add a service fee that automatically covers the cost of accepting ACH payments.

NOTE: This setting will only appear if ACH has been abled for your site by a Member Splash team member.

Terms & Conditions: If you want to require members to agree to terms and conditions when they make a dues payment check this box and then select
the page from the drop-down menu that has the terms and conditions
entered. If you do not have a terms and conditions page,
create a new page first, then complete this option.

Terms & Conditions Page: Drop down menu of all the pages for your site.

Terms & Conditions URL: Enter the url to an external page that has your terms and conditions.

Terms and Conditions Message: The text shown to members before they complete checkout. Default message: By completing this payment you agree to the terms and conditions of this club.


4. Offline Payments

And admin can create offline payments of any product on the site. This is handy in the case of a member not having access to a computer or someone who has walked a payment into a front office. This screen sets up how you bring up your members in the search to apply a payment to them.

Choose which fields to use when looking up member accounts for offline payments: Last Name, Acct #, Legacy Account #

Choose which info to display in the results: First Name, Last Name, Account #, Legacy Acct #, Account Type, Address


5. Receipt Settings

If you wish to have a receipt sent to an email for every transaction on the website, you can add an email here.

Email(s) to Send Payment Notifications To: Separate multiple email addresses with a comma. Emails will be sent with an attached PDF receipt.

Payment types to send a notification for: Select which payment methods should trigger a notification: Online, Check

Allow sending pdf for $0 amount payment: Send if the PDF will be sent on emails for the $0 amount order


6. Invoice Settings

Invoice settings apply only to on-account charges and invoices. These settings do not apply to dues payments. On-account charges refer to items billed to a member's account through the Point of Sale system (such as snack bar purchases) or guest credit usage.

Make open bills required: Check this box to automatically include any open bill to account invoices when a member makes a payment

When this setting is enabled (box checked), members must pay all on-account charges (e.g., snack bar purchases) before completing other transactions like paying dues or buying guest passes. This is useful for ensuring outstanding balances are cleared.

When disabled (box unchecked), on-account charges are optional at checkout. This allows members to pay for other items even if they’re disputing a specific charge.

Admins can toggle this setting at any time. We recommend enabling it at the end of the season to ensure all balances are paid before the next season begins.

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