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The Process Flow on Waiver Forms

What members and the front desk see as a waiver form goes from unsigned to signed.

This article walks through what a member and your front desk see as a waiver form moves from unsigned to signed.

How a Form Becomes a Waiver

  • In Content > Gravity Forms, open the form's Settings and set Member Splash Form Type to Waiver Form.

  • Waiver forms show on the member's Manage Account screen and on the check-in screen.

  • Use the form's rule settings to choose who sees it and set the action to Show (optional) or Require.

Note: Waiver forms reset every year on January 1st, so members must sign again each year.

What the Member Sees

  • When a member (for example, Hank Hill) opens his account, a required waiver is highlighted in red.

  • Required waivers must be signed before the member can pay. Think about this before making many waivers required.

  • Once the waiver is signed, it no longer appears on the member's screens.

What the Front Desk Sees

  • On the check-in screen (Front Desk > Checkin), the member's Completed Forms section shows the waiver on file, so staff can let them in.

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