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The Process Flow on Waiver Forms

What members and the front desk see as a waiver form goes from unsigned to signed.

Here's what your members and front desk see as a waiver goes from unsigned to signed. Waivers reset every January 1, so members sign again each year.

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Turn a form into a waiver

  1. Go to Content > Forms, open the form, and click the Settings tab.

  2. Under Member Splash Form Type, choose Waiver Form.

  3. In the rule row, pick who it's for (Billing Contact, Member Type, or Member Age) and choose Show (optional) or Require.

  4. Save your settings.

💡 Need something signed only once? Choose Permanent Acknowledgment instead. It never resets.


What the member sees

When the member logs in, a required waiver is highlighted in red on their account. They have to sign it before they can pay, so think twice before making lots of waivers required. Once it's signed, it disappears from their screen.


What the front desk sees

On Front Desk > Checkin, select the member. Their Completed Forms section shows the waiver on file, so staff know they're good to go.

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