Member Splash works with Gravity Forms so you can require members to sign waivers or submit acknowledgment forms in the member portal, and see completed waivers at check-in. You can set forms to appear for specific member types, age ranges, or billing contacts.
Form Types
Each Gravity Form used this way gets a type from the Member Splash Form Type options in its form settings. Only one type can be selected per form. The options are None, Waiver Form, Reservation Form, and Permanent Acknowledgment.
Waiver Form
Displayed on the Manage Account screen and check-in screen. Resets annually on January 1st, so members must re-sign each year.
Use it for annual liability waivers or any agreement that must be renewed each season.
Reservation Form
Available for embedding in the Reservation Facility screen.
Used with the Paid Facility Reservations feature. See the Reservations documentation for setup details.
Permanent Acknowledgment
Displayed on the Manage Account screen. Submitted once and stays on file permanently; it never resets.
Use it for one-time agreements that don't expire, such as photo consent or a membership rules acknowledgment. Once submitted, the member is never asked again.
Setting Up a Waiver Form
Step 1: Install the Form Template
Go to Content > Gravity Forms, then MS Form Templates.
Search for the template called "Waiver" and click Install Form. It appears in your list of forms.
Step 2: Customize the Waiver Form
The Acct # and Member # fields are required. They tie a completed waiver to the right account. They are hidden by default, so leave them alone and don't delete them.
Add or remove other fields to suit your club, such as details for a specific event or membership requirement.
The Consent field is left blank. We strongly recommend pasting your terms of service into the Consent field.
Step 3: Update the Form Settings
This step turns your form into a waiver, so don't skip it. Open the form's Settings:
Waiver Description: explain what members are agreeing to, including any conditions.
Member Splash Form Type: under the Member Splash options at the bottom, choose Waiver Form or Permanent Acknowledgment. This makes the form show up on each account's Manage Account screen.
Set the rule for who sees the form. Choose a Rule Type, Condition, and Value, then an Action of Show or Require:
Billing Contact: is Yes or No.
Member Type: is, is not, or is one of the member types you select.
Member Age: is between the ages you enter.
Step 4: Double-Check Compliance
Confirm the form meets your board's requirements.
Remember the waiver conditions apply to all member types the rule matches: adults, children, grandparents, and house guests.
Most clubs require the waiver to be signed before any payments, for liability and record-keeping.
Members see the waiver and requirement like this:
Step 5 (Optional): Use Tags to Track Completions
Completed waivers show on the Front Desk > Checkin screen. To report on who has (or hasn't) submitted their waiver this season, use account tags.
For step-by-step instructions, see Waiver Forms – Reporting with Account Tags.
Step 6: Publish Your Form
When everything looks good, publish the form. For more guidance, review the MSU Advanced Forms resources and best practices.
💡Final reminders: Review your waiver forms each season so they match any new club policies. For legal questions, check with legal counsel to make sure your waiver does its job.
Tips
Use Waiver Form for anything that must be agreed to again each year (liability waivers, seasonal rules, photo release renewals).
Use Permanent Acknowledgment for one-time agreements that never expire. Members are only asked once.
A form can have only one type. If you need a form for several purposes, create a separate form for each.