Your waiting list form lets people apply to join online and automatically creates a waiting list account for them. We usually set up this form during onboarding; this article explains how to add a new one or edit your existing one.
PLEASE NOTE: Your waiting list form is set up by your onboarding technician based on your needs. We strongly discourage changing it unless you have advanced Gravity Forms and feed knowledge. Correct field mapping is critical to creating accounts, and a wrong change will stop accounts from being created.
Waitlist, Wait List, or Waiting List? "Waitlist" is a verb meaning to put someone on a waiting list. "Waitlist" and "wait list" are common American shorthand for "waiting list." Use whichever you like.
Creating a New Waiting List Form
Go to Content > Gravity Forms.
Hover over your existing waiting list form and click Duplicate.
Give the copy a new name.
Editing a Waiting List Form
Go to Content > Gravity Forms and hover over the form name (it may be called Waiting List Application, Wait List, or Member Application) to see the editing options.
What the form captures
The form collects the minimum needed to create a new account: the applicant's name, address, email address, and phone number.
You can collect or require more information, but extra fields are saved only in the form entry, not in the Member Splash account.
Example: if prospective members must be sponsored by a current member, you can require the sponsor's name. You'll see it in the form entries, but it won't be added to the new account.
Why so little? At many clubs the waiting list is years long. Instead of collecting details that may be out of date, applicants enter their current information when they are offered membership.
How fields are mapped
Click any form field to open its settings. Each required field is mapped to a Member Splash account field on the field's Advanced tab, using the dynamic population option and a parameter name.
For example, the Name field uses first_name and last_name. That is how the system creates the billing contact for the new account.
Parameter names used:
First Name: first_name
Last Name: last_name
Street Address: street_address
City: city
State: state
Zip / Postal Code: zip
Email: user_email
User Name*
Password*
To see the first and last name parameter names, open the Advanced section of the Name field.
Account type
New accounts get your Default Acct Type, usually your waitlist account type. To check it, click Settings in the admin menu and go to Members > Account Settings > Default Acct Type. See Member Splash Settings for more details.
Payment status
To set the payment status of new accounts, add a hidden field called Payment Status. Allow it to be dynamically populated, set the parameter name to pay_status, and set the default value to paid or unpaid.
Note: If the form has no pay_status field, new accounts are created as paid.
Phone numbers, user name, and password
You can also collect home, cell, and work phone numbers. These, along with the User Name and Password fields, are mapped to Member Splash in the User Registration feed settings, not with parameter names.