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Editing Waiting List Forms

How the waiting list form creates accounts, and what you can safely change in it.

Your waiting list form lets people apply online and automatically creates a waiting list account for them. We set it up for you during onboarding, so most clubs only need to tweak the wording or make a copy.

⚠️ Change field settings with care. The name, address, email and phone fields are mapped to Member Splash. If that mapping breaks, new accounts stop being created. If you're not comfortable with Gravity Forms feeds, contact us first.

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Make a new waiting list form

  1. Go to Content > Gravity Forms.

  2. Hover over your waiting list form (it may be called Waiting List Application, Wait List or Member Application) and click Duplicate.

  3. Give the copy a new name and edit the wording.


Add your own questions

  1. Go to Content > Gravity Forms and open the form.

  2. Add any extra fields you need, like a sponsor's name.

  3. Save the form.

Extra answers are saved in the form entry only, not on the new account. That's on purpose: waiting lists can be years long, so families fill in current details when they're offered a membership.


Choose the account type and payment status

  1. New accounts get your default account type. To check it, go to Settings > Account Settings and look at Default Acct Type.

  2. New accounts are created as paid unless the form says otherwise. To change that, add a hidden field, check Allow field to be populated dynamically on its Advanced tab, set the parameter name to pay_status, and set its default value to unpaid.


Reference: how fields are mapped

Each required field uses a parameter name on its Advanced tab: first_name, last_name, street_address, city, state, zip and user_email. Phone numbers, user name and password are mapped in the form's User Registration feed instead.

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