1. Log in to your Ecrypt Preferred Payments Dashboard
Navigate to the Ecrypt Preferred Payments login page.
Enter your username and password.
Click on the Login button.
2. Access the 'Credit Cards' Section
In the main navigation menu, locate and click on the Credit Cards section to access the relevant transactions.
3. Adjust Date and Time Range
Once in the Credit Cards section, find the date and time range filter.
Adjust the date and time range to include the period of the transactions you wish to view.
Apply the filter to update the list of transactions.
4. Locate the Transactions
Scroll through the list of transactions or use the search function to locate the specific transaction(s) you want to refund.
Check the box next to the transaction or transactions you wish to refund.
Confirm the amounts by typing the refund amount in the box:
5. Initiate the Refund Process
After selecting the transaction(s), and entering the refund amount, look for the Process Refunds button
Click on Process Refunds to proceed.
