This guide provides a step-by-step walkthrough for Setting up your Email client with your Polaris Mail account. Click here for the server connection details.
📌 Helpful Resources:
What is Polaris Mail? – Learn more about why we’re transitioning to Polaris Mail.
How to Log In & Reset Your Polaris Mail Password – Instructions for first-time login and password resets.
Polaris Mail Setup Guide – Official Polaris documentation for configuring your email client (IMAP).
Setting up your Email Client
1. In your email application, click on the button Add account and select a new account of type IMAP.
2. Select Manual Setup or Advanced Setup.
3. Fill in the server details for:
User information
Name: the name that will be displayed in emails as “From”. It can be your full name, the name of the Company, etc.
Email Address: your full email address, for example [email protected] or [email protected].
IMAP Server Connection details (recommended)
Incoming server: imap.emailarray.com
Incoming server port (SSL): 993
Incoming server type of encryption: SSL
Outgoing server: smtp.emailarray.com
Outgoing server port: 465
Outgoing server type of encryption: SSL
✅ Check the option for SMTP requires authentication (sometimes referred to as “My server requires SMTP authentication”).
POP3 Server Connection Details
Incoming server: pop.emailarray.com
Incoming server port (SSL): 995
Incoming Server Port (TLS): 110
Outgoing server: smtp.emailarray.com
Outgoing server port: 465
Outgoing server type of encryption: SSL
Login information
User Name / Email address / Username: your full email address
Password: your email address password
4. Click the Finish button to complete the set up
5. Send a test mail 🙂
To be able to send emails, always check the option to “Require authentication” (sometimes referred to as “My server requires SMTP authentication”).