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What is Polaris Mail?

Get Polaris Mail for your club

Polaris Mail gives your club ad-free email inboxes at your own domain, like [email protected]. You manage every mailbox right from your Member Splash dashboard.

Request Polaris Mail

  1. In your Admin Dashboard, click Get Help Now.

  2. Tell 💦Splash you’d like Polaris Mail, then type agent to open a ticket.

  3. Our Support team will contact you to set up your mailboxes. Nothing changes until you confirm.

Support is available Monday to Friday, 6am to 6pm ET.

Polaris Mail costs $2 per mailbox per month, and each mailbox includes 25GB of storage.

Manage your mailboxes

  1. Go to Communications > Email Accounts.

  2. Add a mailbox, change a password, or delete a mailbox.

  3. Set up aliases and distribution lists for shared addresses like [email protected].

For step-by-step help, see Managing Your Polaris Mail Account.

Check your email

Move from our older email system

If your club still uses our older email system and messages are bouncing or going missing, open a ticket (see the first section) and ask to move to Polaris Mail. Your email keeps working during the switch.

⚠️ If you use an email app, update your incoming and outgoing server settings after the move. If you don’t, you’ll stop getting new mail in that app.

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