When Member Splash first sets up your new site we configure all of the settings based on the information you provide. However, over time some of that information may change so it's a good idea to review before the start of each season.

One particularly important one is the Administrative Email address.

We use Send Grid to generate and deliver automated emails to your members such as password resets and form notifications are the most common. Your Administrative Email address is sent as the ‘from’ email on all Send Grid emails.

When picking your Administrative Email address, you should use an email address with a domain name that you control, such as you organizations email address. If you use a gmail, yahoo, or similar email address you may or may not experience some deliverability issues and could impact your delivery rates.

You find this setting under the Settings -> General tab.