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Start Here: Fee Types - Use and Importance

Updated today

Fee Types are the foundation of Member Splash's billing and accounting system. They categorize your products, trigger important system behaviors, and enable accurate financial reporting. Understanding how to use them correctly is essential for smooth operations.


What Are Fee Types?

Fee Types group your products into logical categories for billing and accounting purposes. Think of them as labels that tell the system how to handle each product, from updating member status to generating financial reports.


Common Fee Types

Most clubs use these standard categories:

  • Membership Fee - Primary dues that determine paid status

  • Initiation Fee - One-time joining fees

  • Equity Fee - Bond or capital improvement fees

  • Discounts - Reductions applied to other fees

  • Late Fees - Penalties for overdue payments

  • House Guest Fee - Seasonal passes for household guests

  • Guest Fee - Day passes and guest admissions

  • Balance Due - Outstanding amounts

  • Account Balance - Current account totals


Special Fee Types with System Functions

Some fee types have built-in functionality that affects how Member Splash operates. Understanding these is critical to avoid configuration issues.

1) Membership Fee

⚠️ IMPORTANT: This is the only fee type that changes a member's payment status from UNPAID to PAID.

  • When a member pays for any product assigned to Membership Fee, the system automatically marks them as PAID

  • Even if you rename it (e.g., "Annual Dues" or "Family Fee"), it retains its unique system identifier slug (membership-fee)

  • No other fee type will trigger this status change—not even one named "Annual Dues"

💡Common Configuration Error: Clubs sometimes create a custom "Annual Dues" fee type instead of using the system's Membership Fee. This prevents the system from recognizing payments and updating member status.

2) House Guest Fee

  • Ideal for nanny passes, grandparent passes, and other temporary seasonal additions

  • Automatically adds the name added during purchase and removes anyone assigned this fee type at the end of each season

  • As of July 2022, you can assign multiple products to this fee type (e.g., both a $75 Nanny Pass and a $125 Grandparent Pass)

  • Even if you rename it (e.g., "Grandparent Pass" or "Nanny Fee"), it retains its unique system identifier slug (house-guest-fee)


3) Guest Fee

Automatically adds guest pass credits to member accounts for day use or limited visits.

  • Even if you rename it (e.g., "Guest Passes"), it retains its unique system identifier slug (guest-fee)


Configuration Requirements

Every product must have a Fee Type assigned. If a product isn't billing correctly, the first thing to check is whether you've selected a Fee Type for it. This is the most common cause of billing issues.


Fee Types and Accounting

Your treasurer will appreciate properly configured Fee Types—they're essential for accurate financial reporting.

Fee Types categorize revenue and enable you to:

  • Track where money is coming from

  • Generate accurate financial reports

  • Analyze your revenue composition

  • See the impact of discounts on your bottom line

Example: Assigning all discount products to the Discounts fee type lets you quickly see how much revenue is being reduced by promotional offers, early bird discounts, or member benefits.

Without proper fee type categorization, your financial reports won't reflect the true picture of your club's revenue streams.

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