A "Special Pricing" product lets you charge one member a custom amount without changing your standard products. Use it when a member has extenuating circumstances, for example a credit card limit that means they need to pay dues in 2 payments, or an illness that kept them from paying before the late fee date and you want to waive the late fee. The admin can charge the original amount in increments, or without the late fee, while the standard product stays unchanged.
Video Tutorial
1. Create a "Special Pricing" Account Type
Go to Settings > Members > Account Types and add an account type called Special Pricing. See Settings: Account Types.
Most members should bill in just a few account types. Members must be in the correct account type to be priced correctly.
Note on Fee Type: If your Special Pricing product is a membership dues product, use your Membership Dues fee type. If the member will buy this product more than once (for example, dues split into 2 equal payments), manage their payment status manually on the account — set it to Paid or Unpaid as needed.
2. Build the Product for the Special Pricing Account Type
Go to Finances > Products and click Add New. See Add a New Product - Flat Rate Pricing.
In Show / Hide / Require Rules, check Apply Rules and add a rule: Rule Type = Account Type, Comparison = Is, Field = Special Pricing.
3. Move the Member to the Special Pricing Account Type
Go to Membership > Accounts and search for the member.
Click the ... next to the account and choose Edit.
On the Details tab, set Account type to Special Pricing.
Click Save changes.
4. Collect the Payment
The member can pay online with Make A Payment from their account screen.
Or record a payment you received yourself in Finances > Offline Payment.
5. Move the Member Back
After payment, repeat step 3 to set the account back to its original account type.
6. Set the Product to Draft
In Finances > Products, set the Special Pricing product to draft and keep it for future use.