1. Log in to your Ecrypt Preferred Payments Dashboard
Navigate to the Ecrypt Preferred Payments login page.
Enter your username and password.
Click on the Login button.
2. Access the 'Check' Section
In the main navigation menu, locate and click on the Check section to access the relevant transactions.
3. Adjust Date and Time Range
Once in the Check section, find the date and time range filter.
Adjust the date and time range to include the period of the transactions you wish to view.
Apply the filter to update the list of transactions.
4. Locate the Transaction(s)
Scroll through the list of transactions or use the search function to locate the specific transaction(s) you want to refund.
Click on the transaction or transactions you wish to refund, which will bring up a new menu. In General, select the Refund button on the top right.
Confirm the amounts by typing the refund amount in the box and select Submit.