Batch Reports show the batches ECRYPT settles to your bank account, with their sales, refunds, and net totals. You can drill into each batch to see its transactions and what each payment was for. They're the easiest way to match a bank deposit to the payments in it.
Open Batch Reports
Go to Finances > Batch Reports. The report shows Year to date by default.
To change the dates, use the filters in the top right:
Preset: pick a ready-made range, like Year to date.
From and To: pick your own start and end dates. To see a single day, choose the same date in both.
Your Totals at a Glance
Two cards at the top add up every batch in the date range you picked:
Net settled: the total deposited after refunds, with your gross sales and number of sales below it. The small bar chart shows how your net settled amounts compare over the period.
Refunded: the total refunded, the number of refunds and voids, and what percent of your gross sales was refunded.
The Batches List
Below the cards, Batches lists every batch in your date range, with the total count next to the heading. Each batch shows:
Batch Date: the day the batch settled, and how long ago that was
Batch #: the ECRYPT batch number
Sales, Refunds, and Voids: how many of each are in the batch
Gross, Refunded, and Net: the batch amounts. Net is what should match the deposit in your bank account.
Use the controls above the list to change how it looks:
Sort: show Newest first or change the order.
Columns: show or hide columns.
View: switch between card view and table view.
Export: download the batch list.
NOTE: Days with no card activity show as a batch with $0.00 totals. That's normal.
See the Transactions in a Batch
Click View Transactions at the right of the batch. A window opens showing the batch number and date, with its Net, Gross, and Refunded totals at the top.
Review the transactions in the batch. Each one shows:
Customer: the customer's name and the payment partner's transaction number
Type: Sale or Refund
Paid With: the card type and last 4 digits
When: the date and time of the payment
Amount
To see what a payment was for, click Items on that row.
Use Rows per page at the bottom of the window to show more transactions. Click Export in the window to download the transactions in this batch.
ACH Payments
An ACH payment shows as settled once it's sent for funding, but the money can take several more business days to reach your bank, longer around bank holidays. A payment can also be returned later if the member's account doesn't have enough money. See How to Refund ACH Transactions in ECRYPT.
NOTE: If you see an API Key Error when opening this report, contact Member Splash support.
To record your deposits in QuickBooks, see QuickBooks and Member Splash.