The Member Splash Point of Sale (POS) system helps you manage cashless transactions at your club. Whether you're running a snack bar, selling merchandise, or charging for services, the POS system tracks purchases, creates invoices, and simplifies accounting.
Who Can Use Point of Sale?
Point of Sale is available for Essentials and Premium plan customers only.
What Can You Do With POS?
The Point of Sale system allows you to:
Sell items at the snack bar or pro shop - Members can charge purchases to their accounts instead of paying cash
Bill services to member accounts - Charge for lessons, rentals, special events, or one-time fees
Track sales and inventory - Organize products by category for easy reporting
Create and send invoices - Bill members on your schedule (weekly, monthly, etc.)
Generate reports - View sales by category, date range, or payment status
Process payments - Accept credit cards, checks, or "bill to account" charges
Offer employee discounts - Set percentage discounts for staff members
How It Works
For On-Account Purchases (Most Common):
Member makes a purchase at the snack bar or requests a service
Staff charges the item to the member's account
Purchase appears as an unpaid order on the member's account
Club creates and sends invoices according to their schedule
Member receives invoice via email and pays online
Payment is recorded and the order is marked paid
For Immediate Credit Card Purchases:
Member makes a purchase
Staff processes payment immediately via credit card using a handheld credit card reader from ECRYPT (sold separately)
Transaction is complete - no invoice needed
Key Components of the POS System
Item Categories - Organize your products (Food & Beverage, Classes, Pro Shop, etc.) for better reporting
Products/Items - Individual items you sell with prices and descriptions
Orders - Individual transactions or purchases that create account charges
Invoices - Bills sent to members for unpaid orders on their accounts
Reports - Sales summaries, payment tracking, and category breakdowns
Getting Started
To set up your Point of Sale system, you'll need to:
Create item categories to organize your products
Add products and items with prices and descriptions
Configure POS settings for payment methods, receipts, and discounts
Train your staff on taking orders and processing payments
Who Should Use This Guide
Club Administrators need to set up categories, products, and settings (requires Board-level access)
Front Desk and Snack Bar Staff need to take orders and process payments (requires appropriate staff permissions)
Treasurers and Board Members need to create invoices, view reports, and reconcile sales
Next Steps
Ready to get started? Follow these articles in order:
Setting Up Item Categories in Point of Sale - Create your organizational structure
Adding Products and Items to Point of Sale - Populate your menu
Point of Sale Settings- Configure system behavior
Point of Sale 102 - Selling Snack Bar Items - Train your staff