Once your Pool Admin has set up the items it's time to start selling your goodies.
Your Club Staff will be the primary people making & taking Member or Guest Orders.
Begin by selecting Point of Sale > New Order.
Use the dropdown next to the search bar to choose how you'd like to look up the customer: Barcode, Last Name, Acct #, Legacy Acct #, or Billing Street Address.
Enter your search term. Matching accounts will appear below, showing each member's photo (check this to prevent an incorrect purchase), age category, account number, and any saved payment method or Splash Card balance on file.
Select the correct member to begin the order. You'll see the product screen, organized by category on the left (All, Drinks, Accessories, Desserts, Food, etc.). Use the search bar to quickly find a specific product, or browse by category.
Click the + button on any product to add it to the order.
Clicking multiple times, or using the + and - buttons in the Current Order panel, adjusts the quantity.
Add a note to any line item if needed, or remove an item entirely using the red X.
Once complete, select the payment method and click Submit Order.
The system gives you the option of printing the receipt if you wish. Please see the article on this topic under Point of Sale - Print Receipts.
*Clubs can select to have their members pay in 1 of 4 ways.
On-Account - This allows your members to accumulate charges and have them attached to the member account. Bill to Account must be processed (typically at the end of the month or at the end of the week) by the Pool Admin and then emailed to the club members for payment (see our Finances section)
Cash - Standard process via your preferred method of security.
Credit Card - Member Splash now supports credit card reader integration through our ECRYPT payment processor, or manual card entry directly on screen. You can set up and begin using a compatible credit card reader by following the steps in this guide: Credit Card Reader Setup and Use. Selecting Credit Card automatically adds an Online service fee to the order total, and a Manual Card Entry button appears if a reader isn't being used.
⚠️NOTE: If Credit Card is selected and your club has elected to pass along processing fees, it will be added to the order.
Splash Card - If the member has a prepaid Splash Card on file, it will appear in the Payment Method dropdown as "Splash Card — [Member Name]." Selecting it charges the purchase directly against their card balance, with no invoice created and no service fee applied. See the Splash Cards - Admin Guide for setup details.