Once your Pool Admin has set up the items it's time to start selling your goodies.
Your Club Staff will be the primary people making & taking Member or Guest Orders.
Begin by selecting Point of Sale > New Order.
Start an order
Go to Point of Sale > New Order.
Use the dropdown next to the search bar to choose how to look up the customer: Barcode, Last Name, Acct #, Legacy Acct #, or Billing Street Address.
Enter your search term. Matching accounts show each member’s photo, age category, account number, and any saved payment method or Splash Card balance.
Select the correct member.
💡 Tip: Hover over a member’s photo to see it larger. A quick photo check keeps you from charging the wrong account.
To sell to a guest. Your club needs Enable guest orders turned on in Point of Sale Settings.
Add items to the order
Pick a category on the left, or use the search bar to find a product.
Click + on a product to add it. Click again, or use + and - in the Current Order panel, to change the quantity.
Add a note to an item if needed, or click the red X to remove it.
Selling to a staff member? See Point of Sale: Employee Discount.
Take payment
Select the payment method. You’ll only see the options your club turned on in Point of Sale Settings.
Bill to Account: Adds the charge to the member’s account. It’s included when your club sends invoices. If you void an order, it’s removed from the invoice automatically.
Cash: If your club turned on the change calculator, it shows the change due.
Credit: Use your card reader, or click Manual Card Entry. To connect a reader, see Credit Card Reader Setup and Use.
Comp: Records the order with no charge to the member.
Splash Card: Shows as Splash Card — [Member Name]. The purchase comes off the card balance, with no invoice or service fee. See the Splash Cards - Admin Guide.
Click Submit Order.
If your club prints receipts, the receipt prints automatically or you’ll be asked whether to print one.
⚠️ Heads up: If your club passes card processing fees on to members, an Online service fee is added when you select Credit. Let the member know before you submit.
Splash Card - If the member has a prepaid Splash Card on file, it will appear in the Payment Method dropdown as "Splash Card — [Member Name]." Selecting it charges the purchase directly against their card balance, with no invoice created and no service fee applied. See the Splash Cards - Admin Guide for setup details.