The Restrict # Members Allowed Per Account Type setting controls how many people members can add to their own account, based on the account type.
Note: This setting replaced the older Allow Users to Add Members setting.
Set the Limit
Click Settings in the admin dashboard, then go to Members > Account Settings.
Find Restrict # Members Allowed Per Account Type. It is collapsed and shows a summary (for example, No limits set or Limits set on 3 of 12 account types). Click it to open the list. Each account type has its own dropdown.
Choose one of: None, 1 through 10, or Unlimited.
Choose None if members of that account type should not add people to their account.
Otherwise, choose the total number of members allowed on the account. Paid house guests are not counted.
Save your changes.
Note: Setting a limit does not remove existing members. It only stops members from adding more going forward. Audit your existing accounts and clean up any that are over the new limit (see Tips for Auditing below). Admins can still add members from Membership > Accounts.
What Members See
If the account is under its limit, the member opens the 3-dot menu above their list of members and clicks Add Member.
Once the limit is reached, Add Member no longer appears. If a member is removed, a new one can be added again.
Example: account 38 is a Couple account with a limit of 2. It already has 2 members, so Add Member is hidden.
Tips for Auditing
After you set your limits, do a one-time check for accounts that already have more members than allowed. Contact those accounts and either ask them to upgrade to the next membership level or remove the extra members.
Go to Membership > Accounts.
Click Filters, choose the Account type to audit (for example, Couple), and click Apply.
Click Columns and turn on # Members so you can see the member count for each account.
Look for accounts over the limit and correct them.
Note: If you remove an extra member from an account that is over the limit, the member cannot add anyone back while the limit is in place.
