You can control how many people members can add to their own account, based on their account type. For example, a Couple account can be capped at 2.
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Set the limit
Click Settings in the top navigation bar, then go to Members > Account Settings.
Click Restrict # Members Allowed Per Account Type to open it. The summary shows something like No limits set or Limits set on 3 of 12 account types.
For each account type, pick a limit from the dropdown: None, 1 through 10, or Unlimited. Choose None if those members shouldn't add anyone. Paid house guests don't count toward the limit.
Save your changes.
💡 Limits only apply going forward. Existing members aren't removed, and admins can still add members from Membership > Accounts. Do a quick audit (below) to catch accounts already over the limit.
What members see
If the account is under its limit, the member opens the 3-dot menu above their member list and clicks Add Member. Once the limit is reached, Add Member disappears. If someone is removed, a new member can be added again.
Find accounts over the limit
Go to Membership > Accounts.
Click Filters, choose the account type to check (for example, Couple), and apply.
Click Columns and turn on # Members.
Contact any account that's over the limit and ask them to upgrade or remove extra members.
Heads up: once you remove an extra member, that member's household can't add anyone back while the limit is in place.
