When a member leaves or takes a break, you have a few options: change their account type, make the account inactive, close it, or delete it. Here's what each one does so you can pick the right one for your club.

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An account type is a category your club creates, like Family, Single, or Sabbatical. Some clubs make one called "Inactive" for members taking a year off, but that gets mixed up with the inactive account setting below. Pick a name like Sabbatical, Skip a Year, or Gap Year instead.

An inactive account can't log in. All its information stays, but the member can't manage their membership until your board turns it back on.

This is done one account at a time. To find inactive accounts later, use the Site access filter on Membership > Accounts.

Closing is usually the best choice when someone leaves your club. Members on a closed account become former members: they can't log in and are excluded from email sync (such as Mailchimp), Member Mail contacts and campaign sends, push audiences, and automation targets. Their history (payments, visits, reservations) stays, so your records remain available.

To close several at once, check the accounts and choose Bulk Actions > Close Accounts. Closed accounts move to the Closed account type and are hidden from the list. To see them, set the Show closed accounts filter to Yes.

The members are reactivated and their email profiles come back. Anyone who unsubscribed before the close stays unsubscribed. Bulk Actions > Change Account Type skips accounts moving into or out of Closed, so reopen those one at a time.

Deleting removes the account and its members for good, and it can't be undone. It can also throw off past reports, like prior years' payments. Only use it for test accounts or accounts made by mistake.